Vice President of Operations & Client ExcellenceGoal oriented, strong strategic leadership and operations management skills to deliver business focused solutions efficiently and effectively. Core competency in strategic planning, financial planning, business and technical solutioning, coaching and establishing self-managed teams, building business, customer and vendor relationships, process optimization and improvements, and delivering goal focused business value results.Successfully led and executed multiple multi-year business and technology strategic plans, managed and delivered multiple mission critical, multimillion-dollar programs. Consulted for various federal agencies and Fortune 100 companies, and managed program and functional teams with varying levels of process maturity. Global traveler and worked with teams across North America, South America, Europe and Asia. Key contributor to company process maturity goals.Led the steering committee and execution of $25M+ enterprise mission critical modernization and digital transformation program, impacting and enhancing efficiencies to all lines of business. Introduced weekly open hour to support Change Management (ADKAR Model). Revived failing program and delivered the highly successful multimillion-dollar mission critical federal program providing complete system solution, deployment, and operations and maintenance support. Transformed program with schedule and quality issues, and customer dissatisfaction into award winning program, delivering complete system solution within budget and schedule, with high quality (<1 defect per 10,000 LOC) and exceeding customer expectations.SEI-Certified Coach & SEI Authorized Instructor - certified by Software Engineering Institute to train, launch and coach project teams. Led multiple engagements at various fortune 100 companies worldwide. Recognized as one of top 10 instructors worldwide.