David Reese Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Raleigh-Durham-Chapel Hill Area

Morrisville, Nc

Research Triangle Park

Worked closely with a team of 5 to 15 on various workstreams focusing on automation, policy, governance, and metrics development for Customer and Partner Data Support - Developed an ETL framework (Snowflake) and Tableau Dashboard for the time tracking and scoring of contract employees, leading to a 30% increase in productivity and accuracy for a critical customer renewal process, as well as increasing information and bargaining power for renewing vendor contracts - Developed a discounted cash flow model for prioritizing automation projects in the Customer and Partner data space, giving management insight into how each dollar could be maximized - Developed a process for new metrics in Snowflake and Tableau dashboards and drove adoption among the team. Helped transform team to a more data-driven organization, drove a return of intellectual property to Cisco from vendors, and saved 150 hours per quarter of manual metrics development

Augusta, Georgia Area

Utilized Lean and Six Sigma Principles to improve material flows within the Jacobsen Lawnmowers segment of TextronSpecialized Vehicles.- Used the DMAIC cycle of process improvement to work towards a 75% reduction in “hot parts” delivered to final assembly.- Employed process mapping to create an ideal state information flow map.- Identified 16 root causes for “hot parts” delivered to final assembly using data analytics and interviews with employees.

Columbia, South Carolina

Worked cross-functionally with an array of business functions to create a more tailored and personal customer experience in anindustry marked by excessive wait times and minimal effort - Optimized the workflow for answering 70-80 phone calls per day, saving approximately 7 labor hours per week - Served as a liaison between customers and insurance specialists, helping to resolve complex healthcare and insurance-related issues

Bachelor Of Business Administration - Bba, International Business, Supply Chain And Operations Management

Bachelor'S Degree, International Business

German Language