David Humphrey Email & Phone Number

San Ramon, CA

• General Electric, San Ramon, CA2015 – Present Senior Director - Digital Product Management – Operations Optimization Responsible for the vison, market analysis, product direction, and financial viability of developing.
• Created the product vision and leadership for of the OPM solution set that was launched in 2015 and delivered $7.3M in sales in 2016 and $96.2m in 2017.
• Led the APM Product Management Team to the design and delivery of APM 2.0 which delivered $28.1M in 2015 and 207.4M in 2016.
• Created the Solution Map, including market analysis, market penetration strategy, product vision and product team leadership that upgraded Operations Excellence into a product with bookings in excess of $135M in 2016
• Defined the strategy and solution design that created Outcome-as-a-Service software to support Power Services MYA offerings.
• Worked with the GE Digital Marketing team to develop the go to market, commercial intensity collateral, Minds & Machines Demo scripts, and ATQ documentation require to launch Operations Optimization (OPM) for Power.

Sacramento, California

• Ventyx and ABB Company, Sacramento, CA2013 – 2015 Director of Product Management – Energy Solutions Responsible for the strategic direction and leadership of the teams charged with Market Communication, Requirements.
• Developed the product and market communications strategy for the Asset Suite 9 release that resulted in achieving 117% of target in Maintenance, License, and Services Bookings in 2014.
• Developed the product strategy and market communications that resulted in a -103% customer attrition rate in 2014.
• Defined the product development strategy that resulted in a 10% increase in Net Promotor Scores while cutting maintenance and support costs in half.
• Developed the partner certification strategy and process for Ventyx partners.

Responsible for Operations of including: Implementation Services, Client Services, Application Consulting, Internal and External Training, IT teams for a $40 million Enterprise Software provider serving providing Enterprise solutions to the Real Estate

• Responsible for SmartGrid Consulting and the Operations of the Asia Pacific Region including: Implementation Services, Global Client Services, Application Consulting, Internal and External Training, APAC IT teams for a.
• Founded, Managed, and Sponsored the SmartGrid Operations Team delivering the Ventyx SmartGrid Operations Solution to Xcel for SmartGridCity
• Developed FoA ARRA funding responses for SmartGrid Operations at a number of customer in support of their funding proposals
• Led the effort to penetrate the Chinese Nuclear Market.
• Managed daily operations for the Tokyo and Brisbane offices and staff.
• Established hiring and operational practices that resulted in 86% utilization of consulting staff and profitability 50% above targets.

Lead the team responsible of Framework, Architecture, shared components and services design and development for the Enterprise offering. Additional responsibility for Global Client Services, Prouct Delivery, Global IT, and Software Quality Assurance.

Responsible for the Implementation, Client Services, Software Maintenance, and Software QA teams.