David Richardson Email & Phone Number

Edinburgh, Scotland, United Kingdom

I was hired by GivePanel to establish delivery processes that enabled us to discover, prioritise, develop, release and monitor new product features. In this short time, I have worked as part of a product team to introduce user research, UX prototyping, data driven metrics (using a combination of Posthog, SQL and querying Mongo) and better cross functional.

Ilkley, England, United Kingdom

After successfully setting up the incuto onboarding team, I was asked to take on the role of product manager and help improve the delivery of software at incuto. While in this role I was responsible for:- Building strategic partner relationships with other Fintech providers to help provide customers with the 'best in class' financial services.- Combining.

Ilkley, England, United Kingdom

I was the first Onboarding Manager at incuto and, therefore, my first priority was setting up the processes required to take a customer from sales to live, ensuring incuto's software was being suitable adopted before moving them into BAU. In this role I had the following responsibilities:- Managing an onboarding team, ensuring we were working on revenue.

Ilkley, England, United Kingdom

I joined incuto as an account manager because I wanted to gain experience managing customers and help them recognise the benefits provided by incuto's SAAS software. The first thing I did as account manager is setup monthly catchup calls with each customer to help build relationships and talk through where incuto could better support their business needs..

Leeds, England, United Kingdom

In addition to being a business consultant, I also fulfilled the role of product owner for Sandstone's Open Banking software. This software enables financial institutions to provide Open Banking compliant APIs to 3rd party organisations.As the product manager, I fulfilled the following roles and responsibilities:- Developing a strategic roadmap- Managing.

Leeds, United Kingdom

During my time as Business Analyst, I got heavily involved with PSD2 and Open Banking regulation and was eventually promoted to Business Consultant. As a consultant I was used to educate customers on how these regulations would impact them and how Sandstone's software would meet their needs. I also managed customer workshops to gather requirements, collect.

Leeds, United Kingdom

I joined Sandstone Technology as a Business Analyst so that I could gain fintech experience and also develop my Business Analyst skills. As Business Analyst, I worked on translating GDPR regulation into software requirements for Sandstone's software products, and later on did the same for Open Banking and PSD2 regulation. The roles and responsibilities I.

York

After a brief secondment into Mood International's Delivery team, I was made an associate full time and promptly promoted to Consultant after a year in the post. During my time in this role, I worked on a wide variety of client projects both solo and within a team. Projects that involved travelling from Bristol to San Francisco via Poland. The roles and.

York

Bristol, United Kingdom

York, United Kingdom

- Provide technical support and troubleshooting to end users for hardware, software, networking, and other IT issues via phone, email, chat, or in person- Escalate complex software and hardware problems to the appropriate IT teams for further troubleshooting- Ensure excellent customer service and communication skills when interacting with end users

Darlington, United Kingdom

Bsc Computing, Computer Science

A-Levels, Information Communication Technology; Geography, Business Studies

Gcse, Grades; Including Maths, English And Science

Geography B, Grades; Information Communication Technology; Business