Specialties:• Client Relationship Building• Sales and Account Management – Outside/Inside• Distance Learning• Virtual Meetings and Training• Project/Operations Management – Onsite/Offsite• Sales, Technical and Administrative Team Development and Training• Internal and External Presentations• Financial Project Management and Budgeting• Computer Hardware and Software• Administration• Developing and Providing Training for Customers• Instructional Systems Design and Graphic Arts• Audiovisual Technologies, Systems Integration and Design, Video and Photography• Facilities Management• Publishing and Offset Printing

• Recruited by the General Manager to start up an education sales program for the Minnesota office: - Increased the company’s presence across four states; Minnesota, Wisconsin, Iowa, and North Dakota• Provide customers with proactive customer service, audiovisual technologies, project management and integration services annually managing over two-hundred projects annually which each include: - Client visits, project designs, quotes, management, training and follow up after completion• Provide customer training for all technologies installed• Provide onsite project management with technical team• Deliver technical training for installation team members• Manage financial responsibilities to meet or beat sales goals:• Active new customer prospecting including RFP responses increasing customer base by over twenty new customers annually• Customer retention administering a current portfolio of over one-hundred customers

• Provided Rental Space for special events, weddings, catering and trade shows• Set up Audiovisual systems for trade shows, concerts and other events• Manage business finances to meet or exceed budget expectations

Responsibilities include:• Create and manage operating and capital budgets to meet financial goals• Empower team member training opportunities and career paths: - Recreated Job Descriptions - Provided advancement opportunities• Manage a technical team of twenty-six direct reports• Directing and project manage the design, development, integration, distribution, and maintenance of: - Computer Based Training and e-Learning - Training and operation publications - Training Technologies – Including Audiovisual, Video and IT - Training Center/Base Facility Technology Integration and Design• Manage remote training facilities: Minneapolis, Detroit, Memphis, Seattle, Anchorage, Honolulu, Amsterdam, Narita

• Created and maintained public web sites to interact with customer base• Created and maintained forward facing sales kits for outside sales team

• Created corporate image and advertisement graphics, facilities inside and outdoor signage• Photography and video services for corporate customers and weddings• Offset printing services• Managed all aspects of the company’s financials

Created geologic surface and subsurface maps and graphics for oil exploration

• Managed the Cartography Department• Created surface and subsurface geologic maps for the State of North Dakota• Managed the department budget• Managed Team Member