David Wille Email & Phone Number

Greater Boston

Framingham, Massachusetts, United States

• Collaborated with cross-functional teams to create, prioritize, and execute a product roadmap that aligned with user needs and business objectives.• Served as a liaison between business stakeholders and development teams to ensure that feature work aligned between customer needs and technical capabilities.• Spearheaded a systematic bug review process, helping improve overall customer satisfaction.

Framingham, Massachusetts, United States

• Was responsible for keeping Definitive Healthcare’s data assets up to date on a monthly, quarterly, and yearly basis.• Built, re-built, and executed efficient processes to extract, transform, and load data from its original source through various environment.

Framingham, Massachusetts

• Provided clear explanations to Customer Success and Sales team members on product content, including specific data questions and general use cases.• Generated proactive client facing material to contribute content to the product Help Center. The Help Center includes data definitions, data sources, data update frequency, and answers to frequently asked questions.

Greater Boston Area

• Engaged with global business units in India and Poland to perfect State Street’s Master Data Management (MDM) system.• Compiled and maintained an accurate, legal hierarchy structure of State Street clients that represented relationship structure of funds to fund management companies and trustees within State Street’s MDM system.

• Ensured that State Street maintained an updated universe of all legal entities by creating and monitoring full and comprehensive audit trails.• Successfully transitioned all State Street legal entities from the Global Entity Management System (GEMS) to the Master Data Management (MDM) system, by identifying and resolving data discrepancies within State Street databases.

Eagan, Minnesota

•Provided ongoing support for the Commercial Group account management team including:o Technology Enhancement: Trained account managers and specialists how to properly use a new project management tool, SmartSheet.o Worked with the marketing department to enhance an online business partner portal.