David A. Serpa Email & Phone Number

Vancouver, British Columbia, Canada

- Create social media content for Instagram, X, and Facebook- Proofread, edit and distribute written content including newsletter and magazine.- Promote conferences and events to membership.- Assist with conference planning, set up, and photography

• Launched online web design brand that works with WordPress, Squarespace, Shopify, etc.
• Boost client's KPI’s by researching their audience, tracking analytics, and using on-page SEO.
• Manage client social media accounts (IG, FB) creating organic and paid content
• Write engaging and relevant copy to improve user experience and increase conversions.

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Create SEO-focused written content.
• Support account managers execute campaigns for business clients
• Write ad copy for social media posts.

Vancouver, British Columbia, Canada

• Increased pageviews by 28% year-on-year
• Gave new life to the organization's website, implementing its branding strategy.
• Improved communication skills and response to feedback, working closely with my supervisor.

Vancouver, British Columbia, Canada

• Helped increase donations by providing excellent service to donors and would-be donors.
• Better understanding of people’s attitudes and interests in environmental issues by listening actively.
• Efficient multi-tasking and daily scheduling, switching between different tasks.
• Increased knowledge of administrative and office procedures.

Vancouver, Canada Area

• Built relationships with members through positive customer service, empathy and active listening.
• Increased memberships by conveying the programs’ value and tailoring it to specific needs.
• Developed resilience by working under pressure and handling complaints.

• Political Holidays is a travel agency promoting global awareness through tours tounrecognized countries. As a writer I:
• Researched new topics in-depth to write content that attracts new customers.
• Learned about new topics quickly by conducting thorough research.
• Improved writing and editing standards and attention to detail.

Uganda

• Assisted a Program Coordinator by researching regional issues.
• Performed administrative tasks effectively to support work operations.
• Improved writing skills by preparing concise briefs, reports and presentations.
• Integrated easily into a new culture, working positively with a team.

Bachelor Of Arts - Ba, Political Science And Economics

International Relations And Affairs

Semester Abroad/Exchange

International Baccalaureate, High School Diploma, International Bacc