David Hanger Email & Phone Number

Indianapolis, In, Us

Remote, Usa, Us

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Oklahoma City, Oklahoma, Us

Oklahoma City, Oklahoma, Us

Achievements:✯ 2022 President's Club✯ 2021 President's Club✯ 2021 CRR Rookie of the Year✯ "Next Level" Award for SaaS sales performance✯ "Exec Rep of the Month" Award for performance✯ Exceeded quota by 213% (2021)

Oklahoma City, Oklahoma, Us

✯ Developed C-level relationships and implement strategic initiatives across organizations✯ Served as product expert to create efficiencies and enhance employee and admin. experiences✯ Managed a multi-million dollar book of business and maintain a retention rate above 98%✯ Built implementation and training plans for clients to execute organizational change management✯ Conducted pre-sale product demos for clients

My main responsibility was supervising all sales and operational activities. I hired and led staff members and fixed managerial issues. I negotiated a lease agreement and registered company trademarks. I hired talented staff and delivered training to improve their performance. I organized the branding, content, website, and social media. I launched PROX Salads at a prime location within a few weeks.✯ Developed company from conception to fruitful execution.✯ Hit first-year annualized sales of $150K to $200K.✯ Built website and implemented marketing strategies to attract more customers to boost sales.✯ Received three trademarks from USPTO for brand and logo.✯ Offered outstanding customer service and resolved their problems.

Bangalore, In

My consulting engagements included: mapping business processes and applications for a multinational company prior to a divestiture, providing a strategic recommendation to the CTO for joining multi-source dashboards and reports to a single Tableau dashboard, building 10+ operational dashboards for service managers of a third-party IT service provider, enhancing employee experience on ServiceNow platform as a product manager on the Organizational Change Management (OCM) team for the Singapore Sovereign Wealth Fund, using design thinking sessions to refine the customer experience on a new company website, analyzing voice of customer data to conduct a gap analysis and create a future state roadmap, and facilitating a design thinking strategy session for executives of a materials handling company. I collaborated with leadership on a new knowledge business unit (Infosys Knowledge Institute), which was approved by the Infosys Chairman and COO. I organized voice of customer interviews, led client workshops, built customer journeys (Axure and Smaply), and analyzed needs.✯ Managed business process mapping to visualize over 570 IT applications for a CTO.✯ Accomplished application rationalization prior to a $13B divestiture.✯ Delivered a future state roadmap for a multinational building technology and HVAC company by analyzing customer review reports across 10 worldwide areas.✯ Prepared a standalone operating budget of $130M for a CTO prior to a divestiture.✯ Developed an executive dashboard for the CTO of a Singapore Sovereign Wealth Fund and executed change management plans by working with developers and client peers.

My duty was to design a scalable model and program management framework for FedEx federation by gathering user stories and identifying customer needs. ✯ Improved revenue over $8M.✯ Upgraded mobile application customer experience by benchmarking FedEx and competitor mobile applications and providing features to the product backlog.✯ Reduced time to implement single-sign on from several months to just one week.

Lincolnshire, Il, Us

I managed a sales team of seven members, including designers and project managers. I streamlined product procurement by launching a client eCommerce website.✯ Secured 100+ new clients, including a national Fortune 500 and a Fortune 100 accounts.✯ Maintained and enhanced 200+ corporate accounts from medium to long-term sales cycles.✯ Boosted sales in new business of an additional $6M.✯ Exceeded industry average by 280% by producing three-year furniture sales over $9.5M. ✯ Largest deal closed: $1.5M, over 18 months

Evanston, Il, Us

Full ownership for three programs (program manager), impacting ~10,000 students, with a total budget of $645,000.✯ Re-branded program website and created marketing campaign to boost applications.✯ Gained funding approval of $100K to launch a new leadership development program.

Evanston, Il, Us

✯ Eliminated costs and created more efficient spends to save ~8% ($45K) of total program budget.✯ Transformed marketing strategy to target specific stakeholder segments, increasing program delivery by 60%.

Mba, Summa Cum Laude, Marketing Major, Finance & Management Minors, Business Administration

Ranger Rank - Certified Administrator, Sales Cloud, Marketing Cloud

Ba, Cum Laude, Biology Major, Spanish Minor, Science Research Honors Program