David Signorelli Email & Phone Number

• Primary point of contact for all Sales requests across DAO, Data and Digital Banking pillars.
• Interface with Product Service and the Pillar Product Owners to assess sales gap requests through the documented Product Development Life Cycle process.
• Coordinate all sales gap language preparation, ensuring language meets scope of request and is client facing appropriate.
• Support Sales through attendance in Prospect meetings on specific topics and ensure continued growth on Alkami platform to be trusted resource for Sales on available product solutions.
• Support pre-MSA gap review to verify gap submissions in MSA’s align with completed product scope, language, timing and general accuracy to JIRA gap details.
• Ensure eligible client commitments are identified prior to pre-planning with necessary due diligence to support Product Services refinement activities.

Plano, Texas

· Senior resource that helps grow the newly created role of Technical Account Manager (TAM) within Application Support · Create relationships with key clients that reduced support ticket resolution times 15% lower than the overall support average· Develop standardized TAM training as well as Support Best Practices webinar for new financial institutions to.

Dallas/Fort Worth Area

• Provide implementation support for RentCafe and RentCafe CRM software to clients in the Military, Single Family, and Student Housing industry.
• Provided internal troubleshooting support with manager, teammates, developers, consultants, web design, and sales.
• Research, test, and develop critical changes that would continue to improve Yardi RENTCafe.

Dallas, Texas

· Create Yardi StudentCafe environments that allow clients to attract prospects through marketing sites, online leasing, and resident portals· Implement StudentCRM to increase client contact with prospects through enriched follow-ups, marketing campaigns, and call automation· Research, test, and develop enhancements that would continue to improve.

• Lead, integrated, and trained a team of 25 Apple employees on a new reservation system that reduced customer wait times over 50%.
• Developed a repair strategy for my Apple store to reduce repair time over 60%.
• Focus on lean process improvement for the Genius team to ensure elevated level of efficiency, which resulted in significant cost savings, and reduced cycle-time

• Used Excel pivot tables to track high movement inventory resulting in less than 1% of variance of on hand product
• Manage loss prevention using SAP to improve weekly inventory cycle counts
• Track figures such as sales, conversion rates, and customer traffic to create efficient schedules for 10 employees
• Increase sales with Bose by 20%, which led to yearly revenue over one million dollars