David Signorelli Email & Phone Number

• Primary point of contact for all Sales requests across DAO, Data and Digital Banking pillars. • Interface with Product Service and the Pillar Product Owners to assess sales gap requests through the documented Product Development Life Cycle process. • Coordinate all sales gap language preparation, ensuring language meets scope of request and is client facing appropriate.• Support Sales through attendance in Prospect meetings on specific topics and ensure continued growth on Alkami platform to be trusted resource for Sales on available product solutions.• Support pre-MSA gap review to verify gap submissions in MSA’s align with completed product scope, language, timing and general accuracy to JIRA gap details.• Ensure eligible client commitments are identified prior to pre-planning with necessary due diligence to support Product Services refinement activities. • Develop and maintain process to support prioritization of candidate backlog for Product Services dev teams to pull CCR's and Gaps from existing Product Scrum teams.

Plano, Texas

· Senior resource that helps grow the newly created role of Technical Account Manager (TAM) within Application Support · Create relationships with key clients that reduced support ticket resolution times 15% lower than the overall support average· Develop standardized TAM training as well as Support Best Practices webinar for new financial institutions to facilitate a smoother transition to Support process

Dallas/Fort Worth Area

• Provide implementation support for RentCafe and RentCafe CRM software to clients in the Military, Single Family, and Student Housing industry. •Provided internal troubleshooting support with manager, teammates, developers, consultants, web design, and sales.• Research, test, and develop critical changes that would continue to improve Yardi RENTCafe.

Dallas, Texas

· Create Yardi StudentCafe environments that allow clients to attract prospects through marketing sites, online leasing, and resident portals· Implement StudentCRM to increase client contact with prospects through enriched follow-ups, marketing campaigns, and call automation· Research, test, and develop enhancements that would continue to improve StudentCafé for clients

• Lead, integrated, and trained a team of 25 Apple employees on a new reservation system that reduced customer wait times over 50%.• Developed a repair strategy for my Apple store to reduce repair time over 60%.• Focus on lean process improvement for the Genius team to ensure elevated level of efficiency, which resulted in significant cost savings, and reduced cycle-time

• Used Excel pivot tables to track high movement inventory resulting in less than 1% of variance of on hand product • Manage loss prevention using SAP to improve weekly inventory cycle counts• Track figures such as sales, conversion rates, and customer traffic to create efficient schedules for 10 employees • Increase sales with Bose by 20%, which led to yearly revenue over one million dollars