Information technology strategist, visionary, and problem solver with more than 25 years of professional experience in database administration, software engineering, web development, and data design, modeling, and analysis; particularly interested in data analysis, business development, and application integration opportunities.- Big picture thinker, skilled communicator, and engaging leader with a passion for IT; creative track record of effectively spearheading complex business and technical challenges;- A successful career managing the software development life cycle of several internal and external homegrown systems, including CRM solutions, Order Management systems, Trouble Ticket systems, and Quoting tools;- Technical proficiency and/or experience with numerous platforms, programming languages, and administrative tools geared toward industry leading relational database management systems, database scripting, and optimization;- Accredited graduate degrees including certifications in Database Administration, Database Management, Object-Oriented Technology, and Distributed Computing;- Over 25 years of professional customer relations experience servicing both internal and external customer bases.Specialties: Data design, modeling, and analysis, attention to details, problem solving, innovative thinking, deductive reasoning, brainstorming, troubleshooting, root cause analysis, process improvement, incentive programs, healthcare, customer service, and customer satisfaction.