David Small Email & Phone Number

Washington, District Of Columbia

- Oversees a staff of writer/editors and graphic designers supporting the agency's mission to ensure that national banks and federal savings associations operate in a safe and sound manner, provide fair access to financial services, treat customers fairly, and comply with applicable laws and regulations.- Supervises the editing, design, and publication of policy, regulatory rulemaking, newsletters, reports, employee guidance, infographics, etc. averaging more 500-700 editorial and design requests a year.- Manages a customer service request process using technology to ensure efficient workload management and solicity customer feedback.- Plans, directs, and carries out a range of program evaluations using analytical and evaluative methods and techniques.- Establishes agency standards and ensures compliance with editorial, visual identity, and publishing style, policies, and accepted principles. Maintains the OCC Style Manual and the OCC Visual Identity Standards policy and guidance.- Performs quality assurance actions, reviewing products and processes.- Project manager and author of the agency’s annual report.- Active member, board of directors for the Veterans Employee Network.

Langley Afb, Va.

Air Force Reservist in the rank of Colonel. Augmented the leadership team of Air Combat Command Public Affairs when on Reserve Duty.

Pentagon

Air Force Reservist in the rank of Colonel augmenting the leadership of the Air Force Press Desk when on duty.

New York, Ny

Air Force Reserve Officer• Led office in absence of director; responsible for all national media and civic outreach to the New York metro region on behalf of the Secretary of the Air Force. • Helped lead multiple event-based outreach campaigns including 2 “Air Force Week NYC” and 7 Veterans Day events, achieving reach to millions of people over short periods.• Successfully executed multiple civic and media engagement itineraries for Air Force senior leaders including the Secretary of the Air Force, Chief of Staff of the Air Force, four-star general officers and various other senior officials.• Built and maintained relationships with significant national influencers in the NY region including late night TV and morning show media, members of the academic community, and New York City government officials.

Reston, Va.

• Led team conducting full spectrum of internal/external communication activities for federal agency.• National agency’s primary on-the-record spokesman—managed all outreach for 2,000-person Dept. of Defense agency. Topics included intelligence, scientific data and initiatives, operational research, trends and technology.• Led engagement process for all think-tank, conference-speaking and other outreach activities for the organization at a strategic level, ensured messages and events synchronized across the enterprise.• Coordinated with the Office of the Secretary of Defense, combatant commands, services, Dept. of Homeland Security and the FBI on the release of information regarding improvised explosive devices (IEDs), domestic and international IED events, and the exploitation of data to combat the IED threat.• Evaluated impact and effectiveness of outreach programs, conducted root-cause media and audience analysis.• Regularly prepped three-star director and executives shaping organization’s strategy through proactive engagement.• Successfully orchestrated executive engagements with national level media supporting organizational objectives.• Change leader: influenced senior decisions on how and what to communicate during organizational drawdown.• Penned guidance, talking points, and plans on top issues including major, negative inspector general report.

Arlington, Va

Arlington, Va

• Led team of 35 volunteer writers and editors to produce a bimonthly, 48-page, digital magazine with 80,000 circulation and 30,000 monthly online views; with publisher, managed ~$45,000 annual budget.• Led social media strategy to ensure widest dissemination, increasing advertising revenue through extended reach. • Wrote, edited and shaped the editorial content, often submitting official media queries through Department of Defense public affairs channels and interviewing senior officials within government.• Managed an editorial board of global thought leaders to shape direction of the magazine’s positions on key issues.• Crafted editorial calendar, working with the advertising department to attract revenue through quality content.• Served as freelance journalist, associate editor and copy editor before becoming Editor and Chief in April 2012.

• Managed public affairs activities for 1,200-person, geographically separated federal financial regulator with responsibility over the safety and soundness of federally insured credit unions.• National spokesman authorized to speak on behalf of the Chairman and Board to media, translating complex financial Board actions for public and congressional consumption.• Speechwriting contributor for the Chairman and Board Members.• Proactively engaged various publics to communicate agency and interagency messages affecting the credit union industry and the nation’s financial stability; wrote and distributed press releases and other products.• Established embargoed information agreements for sensitive issues requiring thorough, timely media coverage.• Interagency public affairs working group lead communicated key messages after 2008 financial crisis.• Teamed with deputy director for congressional affairs to coordinate messaging to congressional audience.• Edited 30,000-circulation monthly newsletter, improving the product/process through editorial management.• Produced “best-ever” annual report, drafted and distributed press releases and other external communications.• Provided leadership to agency’s social media, disaster relief and continuity of operations strategies and plans.

• Provided strategic communication council and public affairs actions to membership-driven organization comprising 65,000 members: communicated to the Congress, the Executive Branch, members and the American public representing the unique needs of the 1.5 million people serving in military reserve components.• Monitored and coordinated association legislative and military policy affairs regarding Air Force issues including coordination with reserve component senior leadership, and congressional members and staff; responsibilities included liaison with defense industry• Led staff of 11 responsible for full range of products including a professional, glossy magazine with 55,000 circulation and online communications. Managed nearly $1 million budget and multiple contracts.• Established social media strategy for organization and quantifiable methods to analyze measurements of success.• Wrote and published numerous thoughtful, academic and journalistic articles in The Officer Magazine and blog.

• Served as Acting Deputy Chief, Current Operations Division for 6 months, filling a needed leadership void for a team of 36 personnel including press operations officers, media engagement team, national media outreach office and security/policy review process.• Substituted for the Chief, Current Operations in her absence during tumultuous media issues such as Air Force Chief of Staff and Secretary resignations, nuclear enterprise surety and fleet wide F-15 maintenance stand-down.• Key team member orchestrating Air Force messaging with DoD and Air Staff for major acquisition programs.• Strategic communications advisor to The Secretary and Chief of Staff of the Air Force's legal, human relations, operations and plans, and international affairs senior executives, Inspector General and Chief Information Officer• Helped mitigate negative coverage of multiple high-visibility sexual misconduct and religious intolerance issues through active, responsive and timely media engagement.• Provided media training for Department of Defense senior officials for media engagements.• Prioritized between crisis communication issues and long-term communication campaigns, juggling internal, external and congressional audiences to ensure message dissemination and understanding.Deployments during this period:➢ Deputy Chief, Press Operations, U.S. Central Command Public Affairs (Tampa, Fla.); Jan 2007 – May 2007- Daily analyzed/briefed policy implications in war’s media coverage for U.S. CENTCOM commander- Provided guidance to subordinate public affairs offices ➢ Media Relations Officer, U.S. Central Command Air Forces (Doha, Qatar); April 2005 – Sept 2005- Integrated Air Force messages into war coverage by daily direct marketing to more than 650 international media outlets. Air Force coverage increased tenfold, escalating public awareness of Air Force mission - Crisis Communications–handled U-2 crash, 2 F-18 crashes back to back with international spotlight

- Oversaw $5 million in communications projects spanning 20 locations supporting over 2,000 personnel- Provided guidance on project management for multi-million-dollar Air Force mission systems- Maintained $60,000 operational budget and led a team of 10 information technology specialists- Conducted compliance inspections of 20 subordinate units’ information management processes- Led team of 80 specialists responsible for all communications lines supporting 10,000-person organization

Ba, Journalism And Mass Communications

Activities and Societies: ROTC, Arnold Air Society, Baptist Student Union

Ma, Computer Resources And Information Management

Air War College

Air Command And Staff College

Certificate In Public Affairs, Public Affairs Qualification Course

Master'S Degree, Management Information Systems, General