David Snider Email and Phone Number

● Installed, managed, and supported Cisco ASA firewalls 8.6, Firepower Services, Identity Services Engines (ISE) servers and Palo Alto Firewalls on a network of over 400 firewalls located in the United Kingdom, Uruguay, the Philippines, Portugal, Romania, Japan, India, Costa Rica, China, Bulgaria, Brazil, and Australia as well as more than a dozen other countries.● Successfully managed project to migrate over 200 firewalls form Cisco Pix to Cisco ASA firewalls. ● Migrated over 50 firewalls upgrade from ASA 8.2 to 8.6● Successfully managed project to migrate from ACS 5.6 to ISE 1.2● Upgrade ISE from 1.2 to 2.4● Updated, Managed, and supported ISE 2.4● Created Network standardization documentation resulting in better processes that where repeatable for firewall management for all firewalls on the Concentrix CVG network. ● Performed risk assessments and executed tests of data processing systems to ensure functionality of data processing activities and security measures. ● Developed B2B VPN encrypted connections between Convergys Corp and its customers, vendors and partners. ● Successfully served as Subject Matter Expert for IPSec communications with over 10 firewall dedicated to IPSec communications with over 100 B2B VPN tunnels configured.● Configured Firepower on Cisco ASA firewalls. ● Analyzed network devices and system log file RSA Security Analytics.● Wrote and prepared security statistical reports, device management, and policy documentations.

Teach classes in: ITP - 100 - Software DesignITN-267 - Legal Topics in Network SecurityITD - 256 - Advanced Database Management ITE - 221 - PC Hardware and OS ArchitectureITE - 115 - Introduction to Computer Application Concepts (Lecture)ITN - 261 - Network Attacks, Computer Crimes, and HackingITN - 156 - Switch/Rout - CISCO

• Prepared and delivered lectures to undergraduate students on topics such as Information Security and Assurance. Exposed students to a spectrum of security activities, methods, methodologies, and procedures. As well as the fundamentals of network security, including compliance and operational security; threats and vulnerabilities; application, data, and host security; access control and identity management; and cryptography. • Evaluated and graded students' class work, laboratory work, assignments, and papers. • Prepared course materials, such as syllabi, homework assignments, and handouts. • Compiled, administered, and graded examinations or assign this work to others. • Planed, evaluated, and revised curricula, course content, and course materials and methods of instruction.• Exposed students to a spectrum of security activities and graded students' class work, laboratory work, assignments, and papers.

 Provide L3 support for Cisco Premise devices.  Addressed a large number of tickets in the Incident management database.  Worked with CCO to help address outages and close tickets. Proved Subject matter expert support in areas of: o Firewalls (ASA, Nextgen firewalls, CVO, DNS, and Firepower)o Cisco Identity Services Engine (ISE)o Cisco on Cisco Cloud and AWS.

 Lead startup company initial systems setup.  Successfully designed company network  Utilized Cloud computing options AWS to facilitate the global reach of products and service reaching many more customers then could have been reached locally.  Responsible for vendor management

• Supported various clients.• Performed risk analysis of clients’ networks to identified vulnerabilities to key systems and data. • Developed network security procedures and documentation. • Developed security plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs. • Performed security investigations • Implemented changes as needed to firewalls, routers, switches, and network servers.• Evaluated Internet-wide security threats in relation to local systems • Assist technical staff enterprise-wide in troubleshooting and resolving network security issues

• Improved both network efficiency and security by designing and implementing a complete network upgrade from Novell Netware 4.0 to Novell Netware 6.5 using Novell Zenworks 6.5 and Windows XP.• Developed and maintained various enterprise-wide information technology network security control systems such as firewalls, intrusion detection systems, wireless networks, virtual private networks, and network account access• Assisted technical staff enterprise-wide in troubleshooting and resolving network security issues Successfully managed the rewiring of the school’s four computer labs• Installed and managed a foreign language studies lab• Establish a Professional Development Center• Directly managed daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines. • Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. • Reviewed project plans to plan and coordinate project activity. • Assigned and reviewed the work of systems analysts, programmers, and other computer-related contract workers.• Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Performed data backups and disaster recovery operations. • Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems, and replace defective components when necessary. • Configured, monitored, and maintained email applications or virus protection software. • Operated master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

• Lead a team of 3 Integration Specialists that provide support and training at a building level.• Co-Chair in developing and implementation of the Idaho Standards Achievement Test - Via Terminal Services Project program, which facilitated, through use of MS Windows 2000 terminal services, testing of students in less than half the usual time, while creating a savings of an estimated three-million dollars per year. This was a state wide initiative funded by the Idaho State Board of Education.• Supervised the construction of a new Science and Technology Center building for the Parma School district. This was a grant funded project with a build cost of over 1.5 million dollars. • Pioneered the development and implementation of Parma’s CCNA Academy. • Developed a program for senor students to serve a Network Interns for real life on-the-job training for students looking to get into a technology field, as well as help the Parma School District leverage the high level instruction taking place from within.• Managed all facets of building, planning, designing, training, and maintaining the computers and domains that serve the Parma School District.• Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. • Reviewed project plans to plan and coordinate project activity. • Assigned and reviewed the work of systems analysts, programmers, and other computer-related contract workers. • Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Performed data backups and disaster recovery operations. • Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems, and replace defective components when necessary. • Configured, monitored, and maintained email applications or virus protection software.

• Created new hire computer access training program • Transitioned networks infrastructure from Novell 4.11 to Windows NT Server• Established a new back tape library for network servers• Provided users with technical support for computer problems. • Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Performed data backups and disaster recovery operations. • Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems, and replace defective components when necessary. • Configured, monitored, and maintained email applications or virus protection software. • Operated master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

• Increased my training abilities by teaching classes in technology to adult students that were interested in learning about computer software development. o Application designo Network essentialso Computer Concepts• Developed course curriculum.