Mentor and manage the corporate support staff. Manages company SaaS solutions (Office 365, G Suite, Atlassian Jira/Confluence, Dropbox, etc.). Oversees IT procurement lifecycle (budget, documentation, justifications, purchasing, maintenance, renewals, vendor management, etc.). Perform R&D on latest tools and IT standards to enhance the company infrastructure, efficiency, and productivity. Oversees end to end Meraki network (next gen firewalls, Access points, VPN, and switches). Manages infrastructure (Microsoft AD, DNS, AWS Route53, domain registrars, networks, etc.). Ensure all Microsoft, Apple, and Linux servers are kept up to date with the latest security and operating system patches. Manage VMware infrastructure (Dell servers, SANs, and switches). Oversee IT asset management, audits, and inventory. Provide IT support to external clients and teams.

Manage the infrastructure team to improve Broadview's technology reliability and security. Migrated the company’s 40+ virtual servers from an aging on-premise solution to a hosted virtual infrastructure. Developed, coordinated, and managed a Citrix XenDesktop environment to 100+ users. Migrated the company from hosted Exchange 2007 to Office 365. Deployed Meraki networking across 12+ locations in SoCal to centralize management and connect all offices.

Maintained and found ways to improve Broadview’s technology while also providing helpdesk support. Deployed WSUS & PDQ Deploy to centralize windows and other software installs and updates. Managed and improved the Veeam Backup process for all servers. Coordinated the deployment of additional server hosts and storage networks to expand the on-premises VMware solution. Coordinated the upgrade of the corporate firewalls to a Fortinet solution and improved the LAN to a 10Gb backbone.