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David Thomas Email & Phone Number
Senior Customer Success Manager
at
Kaiko Systems
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Senior Customer Success Manager
Location
London, England, United Kingdom
Company size
Who is David Thomas? Overview
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Quick answer
David Thomas is listed as Senior Customer Success Manager at Kaiko Systems, a company with 45 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for David Thomas.
David Thomas previously worked as Enterprise Account Manager at Betterup and Youth Mentor at The Diana Award.
Company email context
Email format at Kaiko Systems
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Kaiko Systems
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Profile bio
About David Thomas
David Thomas is a Senior Customer Success Manager at Kaiko Systems. Colleagues describe them as "Dave is a hugely credible, professional and strategic Account Director who builds trust very quickly with his customers, whether that's the CEO or an entry level employee. As well as his customers saying great things about him and his approach, he is a creative thinker when it comes to account growth - continually looking for innovative ways to grow share of wallet while ensuring the voice of the customer is heard by sharing insight with product and marketing teams internally." and "David's expertise and dedication in account management have been invaluable at FIS & National Grid where he was my account manager. His ability to understand our needs, anticipate challenges, and provide effective solutions has greatly contributed to our success. David's proactive communication style and commitment to excellence make him a trusted partner whom we rely on for guidance and support. His professionalism and attention to detail consistently exceed our expectations. I am grateful for David's contributions and highly recommend him to anyone seeking a skilled and reliable account manager."
Current workplace
David Thomas's current company
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Kaiko Systems
12 roles · 20 years
David Thomas work experience
A career timeline built from the work history available for this profile.
Enterprise Account Manager
Current
May 2024 - Present
Youth Mentor
Current
Aug 2024 - Present
Senior Strategic Account Manager
May 2023 - May 2024
Director, Strategic Accounts
Apr 2021 - May 2023
Lead Account Manager, Enterprise
Apr 2019 - Apr 2021
Senior Account Manager
Apr 2017 - Apr 2019
Senior Global Account Manager
- Global Account Manager servicing our largest clients. Managed new business, account management and technical implementations globally.Role
- Work on a global level to facilitate servicing top tier clients
- Co-ordinate with team members across EMEA, U.S, and Asia
- Travel to EMEA, the U.S., Asia and Australasia for sales, account management and technical implementations
- Integrate senior client (C-suite) feedback into the global product and R&D roadmap
- Ensure product presentation, technology roll outs, and feedback gathering is synchronised across regions
Mar 2013 - Mar 2016
Sales, Emea
- Delivered new business sales strategy across France, Belgium, Luxembourg, Iberia, Russia and London.Role
- Travel every other week to visit prospective clients in France, Belgium, Luxembourg, Iberia and London
- Create relationships with heads of business, technology, legal and accounting
- Understand the clients current technology stack, workflow and challenges
- Where a solution does not already exist, assess the requirements and build out technology led solutions
- Map out global technology work flow solutions and present these solutions to the clients’ major stakeholders
Mar 2010 - Mar 2013
Account Management & Technical Implementation, Emea
- Managed & implemented technical solutions for clients based in the UK, Benelux and Russia. Consulted existing clients to help them develop relevant technology based trading solutions for their evolving business needs..
- Travel every other week to visit clients in the UK, Benelux and Russia
- Maintain strong relationships with heads of business, technology, legal and accounting
- Pitch improved and tailored solutions for clients who have a global user-base
- Implement solutions through onsite and offsite support
- Be the direct contact for clients through consultation, implementation and delivery
Mar 2008 - Mar 2010
Technical Support Analyst, Team Lead (Global)
- Front-line technical support team lead for global clients on trading technology that involved time-critical problem solving and prevention of loss of trading revenue. Role
- Answer calls and interpret the clients issue in a time-pressured environment
- Work with internal R&D and stakeholders to track, monitor and resolve issues
- Escalate issues in consideration of SLA’s
- Conduct post-mortems of any issues that need to be addressed
- Support over 150 international banks
Mar 2007 - Mar 2008
2006 - 2007
~1 yr
Team & coworkers
Colleagues at Kaiko Systems
Other employees you can reach at kaikosystems.com. View company contacts for 45 employees →
IK
Ignatios Koumanias
Colleague at Kaiko Systems
Palaión Fáliron, Attiki, Greece, Greece
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AA
Abel Alfonso Fírvida Donéstevez
Colleague at Kaiko Systems
Cerro, Havana, Cuba, Cuba
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RC
Reynaldo Cuenca Campos
Colleague at Kaiko Systems
Da Nang City, Vietnam, Viet Nam
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GE
Gelin Eguinosa Rosique
Colleague at Kaiko Systems
Havana, Cuba, Cuba
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RF
Romel Fegi
Colleague at Kaiko Systems
Cebu, Central Visayas, Philippines, Philippines
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CA
Carlos Alberto Giralt Torriente
Colleague at Kaiko Systems
Florianópolis, Santa Catarina, Brazil, Brazil
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RP
Rodion Popkov
Colleague at Kaiko Systems
Berlin, Berlin, Germany, Germany
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RM
Raymart Montañez
Colleague at Kaiko Systems
Cebu, Central Visayas, Philippines, Philippines
View →
NV
Nick Vaughan
Colleague at Kaiko Systems
Berlin, Berlin, Germany, Germany
View →
AA
Aisha Ajani
Colleague at Kaiko Systems
Berlin, Berlin, Germany, Germany
View →
Ignatios Koumanias
Colleague at Kaiko Systems
Palaión Fáliron, Attiki, Greece, Greece
View →
AA
Abel Alfonso Fírvida Donéstevez
Colleague at Kaiko Systems
Cerro, Havana, Cuba, Cuba
View →
RC
Reynaldo Cuenca Campos
Colleague at Kaiko Systems
Da Nang City, Vietnam, Viet Nam
View →
GE
Gelin Eguinosa Rosique
Colleague at Kaiko Systems
Havana, Cuba, Cuba
View →
RF
Romel Fegi
Colleague at Kaiko Systems
Cebu, Central Visayas, Philippines, Philippines
View →
CA
Carlos Alberto Giralt Torriente
Colleague at Kaiko Systems
Florianópolis, Santa Catarina, Brazil, Brazil
View →
RP
Rodion Popkov
Colleague at Kaiko Systems
Berlin, Berlin, Germany, Germany
View →
RM
Raymart Montañez
Colleague at Kaiko Systems
Cebu, Central Visayas, Philippines, Philippines
View →
NV
Nick Vaughan
Colleague at Kaiko Systems
Berlin, Berlin, Germany, Germany
View →
AA
Aisha Ajani
Colleague at Kaiko Systems
Berlin, Berlin, Germany, Germany
View →
FAQ
Frequently asked questions about David Thomas
Quick answers generated from the profile data available on this page.
What company does David Thomas work for?
David Thomas works for Kaiko Systems.
What is David Thomas's role at Kaiko Systems?
David Thomas is listed as Senior Customer Success Manager at Kaiko Systems.
Where is David Thomas based?
David Thomas is based in London, England, United Kingdom while working with Kaiko Systems.
What companies has David Thomas worked for?
David Thomas has worked for Kaiko Systems, Betterup, The Diana Award, Hackajob, and Hired.
Who are David Thomas's colleagues at Kaiko Systems?
David Thomas's colleagues at Kaiko Systems include Ignatios Koumanias, Abel Alfonso Fírvida Donéstevez, Reynaldo Cuenca Campos, Gelin Eguinosa Rosique, and Romel Fegi.
How can I contact David Thomas?
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