As an inside project manager, primary roles include coordinating customer support activities from quote to delivery. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing and delivery.• Generate professional project estimates• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.• Manage post delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.• Ensure the sale of Raindango Remodeling's products and services that comply with proper pricing guidelines, policies, and procedures.• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers.• Act as the liaison between the customer and company regarding potential problems and customer desires.• Analyze and report competitive market information.• Provide and ensure customer-focused activities, deliverables, and services.

Conducted weekly meetings; trains, supervises and supports sales team; establish budgetary restrictions and measure costs for each project. Worked closely with designers, vendors, and subcontractors. Led team in 2019 with $1.6m in sales.

Gathered proposals, blueprints, designs, and specifications for estimating projects of all scales. Time, labor, material was estimated to deliver the overall cost of the project to the sales team.

Provide professional support services to rehabilitation center residents.Initiate referrals as suitable and complying with Therapy Department procedures.Plan, schedules, arrange, direct and oversee entire rehabilitation services to ensure optimum departmental operation.Establish program development objectives and conduct ongoing analysis of effectiveness.Identify staffing requirements, schedules and vacation coverage to ensure adequate staff attends to patient needs.Support recruitment of new rehabilitation staff as required.Execute orientation for new rehabilitation personnel.Coordinate and direct team involvement in facility meetings.

Prepares treatment room for patient by following prescribed procedures and protocols.Prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel or apertures.Provides information to patients by answering questions and requests; allaying fears.Helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; measuring mobility; performing prescribed exercises and strengthening techniques.Educates patients by demonstrating proper use of equipment and exercise routines.Maintains patient confidence and protects operations by keeping information confidential.Maintains safe and clean working environment by complying with procedures, rules, and regulations.Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Conducted fitness assessments and evaluation sessions for students, faculty, and staff • Developed personal exercise programs based upon fitness assessment • Advised members on the correct method of exercising with weightlifting equipment, exercise bikes, treadmills and other exercise machines • Supervised progress and provided additional guidance for the betterment of the patron's health