Music Industry Experience:- Provided A&R, press, playlisting, digital merchandise and marketing consulting to independent artists and brands.- Acted as a liaison for major producers and artists, facilitating the sale and purchase of instrumentals and features, securing label and sync placements, and handling royalty registration, contracts, and disputes.Event Curation:- Curated events across New England, securing performances for renowned artists such as Macklemore, Gym Class Heroes, T-Pain, and Rapsody.Brand Development:- Coordinated features for my brand “Dvalor,” successfully contracting artists from Jamla/Roc Nation, Dreamville, and various independent collectives.Education & Community Engagement:- Implemented music programs for non-profits in Rhode Island to provide opportunities for youth to engage with music.- Raised $10,000 in audio plugins for donation to low-income students, supporting their music education.

- Provisioned new clients by creating product inventory, setting up user accounts, and configuring card terminals and other workflows via telephone and email.- Conducted end-user training for technical personnel, senior executives, and administrative staff.- Evaluated unique business processes to upsell custom tools tailored to each client.- Followed established processes and best practices to onboard clients within the stipulated timeframe. - Provided timely and accurate troubleshooting for software issues and end-user errors via email and remote appointments.

Launched Zendesk support platform and supported the release of Dialogue Match.

Implemented a 3 month after school program educating high school students on social media, graphic design and digital marketing tactics.Advised students through the management of their web entities (Facebook, Instagram, Wix, Shopify).

Social Media: Engaged a community of 50,000+ followers through a variety of social media channels. Created digital content and capitalized on new media trends to engage followers in real-time.Events: Assisted in the organization of and advertising upcoming events, seminars, contests, and workshops. Maintained the highest level of professionalism in contact with artists, producers, and industry executives.Recruitment/Sales: Recruited prospects for beat battles, showcases, seminars, and workshops.

Technical support via telephone and email for: AIR, Akai Professional, Alesis, Alto Professional, Denon DJ, Denon Professional, ION Audio, M-Audio, Marantz Professional, Marq lighting, MixMeister, Numark, SONiVOX.Support (B2C, B2B): Processed warranty claims via phone and email for customers and dealers; supported Guitar Center, B&H, and Sweetwater directly.Community: Authored FAQ and installation articles on noterepeat.com and brand-specific knowledge bases. Escalated and provided immediate assistance to issues involving sponsored and celebrity users.