David Viska Email & Phone Number

Prague, Prague, Czechia

Prague, The Capital, Czech Republic

Prague, The Capital, Czech Republic

Prague, The Capital, Czech Republic

Keeping up positive customer relationships, sales activities and receiving escalations. Project management. Meeting deadlines and goals. Reporting on scheduled basis. Ensuring that both internal security regulations and VISA/MasterCard requirements are followed and that Oberthur Technologies Czech Republic s.r.o. complies with these rules; responsibility for physical security. Office Management.

Prague, The Capital, Czech Republic

As the Customer Service Representative: Providing customer support to customers (Czech Republic, Slovakia) – orders processing, administrative support, logistics support, internal and external results reporting, escalations. Project management. Meeting deadlines and ensuring that SLA is followed. As the Local Security Manager: Ensuring that both internal security regulations and VISA/MasterCard requirements are followed and that Oberthur Technologies Czech Republic s.r.o. complies with these rules; responsibility for physical security. Responsible for flawless audits with MasterCard/VISA auditors. Office Management.I was also responsible for setting up new internal and external processes (administrative, logistics, invoicing, internal communication channels) since the Czech branch of Oberthur was starting on a green field.

Daily communication with both internal and external customers, specialists, departments and management as necessary to resolve issues. Managing various customers' requests, solving exceptions. Working with case-management and CRM applications. Up-sales.

Bc, English Philology

Activities and Societies: Subjects of final state exam: English philology, English literature and cultural studies, Economics, Management.

Bachelor'S Degree, English Language And Literature, General