David Tittle Email & Phone Number

Amarillo, Texas, United States

• Coordinated the direction and implementation of strategic IT process for multiple roadmaps for technical clients • Developed policies and processes in adherence to overall client company goals • Directed monthly operational meetings with C-Level management regarding project activities, cost, and milestones • Developed business continuity and disaster recovery plan for clients • Assessed risk management and mitigation using strong business acumen • Managed ticket escalations to service engineers to insure successful resolution of issues • Created and fostered relationships with business stakeholders • Managed daily activities projects: formulated project teams and developed project execution plans and deliverables • Directed and utilized project team resources to successfully deliver assigned projects within agreed upon constraints • (e.g., scope, schedule, labor cost, and quality). • Coordinated with project teams, peers, and management • Resolved resource conflicts for multiple projects • Developed IT budget for clients • Analyzed and redesigned business processes and facilitating technology changes • Managed and directed activities of multi-disciplinary teams, vendors, and stakeholders • Effectively communicated expectations with and among projects • Managed regular operational meetings with upper management regarding project activities, cost, schedule, status, and technical performance • Facilitated departmental management processes of planning, budgeting, and scheduling • Enhanced communication between vendors and clients • Developed procurement deliverables (statements of work, bills of material) for external services and materials for project proposals • Presented proposals to stakeholders for projects based on business needs

Oklahoma City, Oklahoma, United States

• Developed and maintained project and technical documentation, ensuring completeness and accuracy thought the project • Exercised initiative and independent judgment and discretion under limited supervision to ensure tasks were completed on time • Managed multiple applications to ensure system up time. • Initiated scrum and Agile project management methodology to new initiatives

Amarillo, Tx.

Manage multiple applications to ensure system up time. Facilitate training of new applications to internal customers.Work in a Business Analyst role to interface with internal customers to build system requirement documents ensuring new applications and process are delivered on-time and completeCreate solutions for end users using new and existing applications.Develop procedures and processes to train users on new applications.Troubleshoot processes for end users.Coordinate with contractors and vendors to deliver applications to end users Adapt procedures to facilitate growth using new applications.Improve application adoption using Lean methodologiesMaximize ROI of new applications by working with end users ensure that new technology increases their productivity.Established and maintained liaison relationship with business partners and IT organization in order to provide effective technical solutions.Acquire knowledge and understanding of the business/industry handled by the business unit they supportConducted data gathering and analysis to understand business strategy requirements.

Amarillo, Texas Area

Continued Improvement in creating test plans and training documentation for internal and external customers Developed testing procedures, test plans, base line tests, security plans, facilitated web trainingsSupported documentation for base line testing, SDLC, internal and external customersWorked with all levels of management and developers to create strong team alignment and communicationCreated positive relationships with third party vendors to resolve hardware and software issuesDesigned, developed, and executed all testing-related activities on applications, infrastructure or hardware components of IT solutionsDeveloped applications and infrastructure solutions with third party software and internally developed applications and infrastructureEstablished testing strategy and plan, analysis of business requirements & designs for testability, design and development of test cases, utilization of appropriate tools to develop automated test scripts, and execution of various testing types such as system, system integration, performance and modeling