Assumed expanded Technology leadership role as US Head, Global Payment Solutions Technology, responsible for US payments estate across High Value, ACH, Realtime Payments and Commercial Cards

• Returned as a “business-first” technology leader tasked with supporting and growing US Commercial Cards business, a pillar of HSBC North America’s growth strategy. Within 18 months my team and I have: • Successfully delivered $10m+ IT Transformation program that implemented a new “commercial grade” core processing platform, integrated 25+ data streams to internal HSBC systems and migrated 800+ Wholesale clients • Independently envisioned – and am executing in partnership with senior business leaders – a multi-year Product- and growth-enabling Technology Roadmap that embraces Cloud technologies and Agile iterative deliveries to reposition the US Commercial Cards business as “digital first”:• Pioneer an innovative, first-in-industry API-driven and cloud-based “banking-as-a-service” virtual credit card product to support market / channel expansion for HSBC Commercial Cards• Migrate legacy processing and data workloads to the Cloud as a secure, cost effective and flexible platform that enables new digital client-facing capabilities to drive business growth and client engagement

• Business leader responsible for product and channel development supporting dynamic, demanding and high profile “Franchise” private label and co-brand credit cards business• Highly cross-functional leader conceiving, iterating and delivering innovative product and channel (in store, Digital, multi-channel) enhancements that delight customers, drive sales and mitigate losses; widely recognized as a creative thinker and problem solver

(Capital One acquired HSBC Card and Retail Services)• Senior technology leader accountable for retail partner relationship management, product development, project portfolio management and project execution for 20+ retail credit card partners. Core responsibilities included new product and capability development, investment roadmaps, partner communications and partner-facing project delivery oversight and accountability• Champion and key change leader in Technology organization’s “Transformation” for adapting software delivery organization and processes to align with Agile software delivery concepts, methodologies, roles and target organizational structure. Core focus area was ensuring IT organizational structure aligned to the objectives and interests of business and partner stakeholders and decision makers

• Senior business-facing technology leader serving multiple functional leaders (CEO directs); broadly responsible and accountable for IT strategy and roadmaps, investment planning, project portfolio optimization and portfolio execution• Guided and facilitated technology strategy, budget and investment planning across multiple budget years and led the successful definition and delivery of hundreds of business projects across the enterprise• Independently asserted and assumed responsibility and technology executive oversight for all project-related software delivery; Identified and implemented dozens of cross-functional project delivery lifecycle improvements to drive increased delivery effectiveness, efficiency and drive higher quality deliverables

• Senior advisor to new CTO; acclimated CTO to organizational/political climate, current situation and strategy• Navigated complex political and organizational boundaries to establish foundations for global technology and infrastructure strategy• Collaborated with Deloitte member firms to develop and socialize IT infrastructure/technology strategy

• Reported to DTT Global Security Officer in new organizational Global Information Security Office• Broadly leveraged security consulting experience(s) to increase the security posture of the Firm• Performed extensive security assessments of three primary Deloitte global data centers; provided critical assessment feedback to Global CIO and Global CIO Council• Authored first global architecture guidance document for designing secure architectures and applications