David C. Email & Phone Number

San Francisco Bay Area

Glass, Lewis & Co. is the leading, independent, governance analysis and proxy voting firm, serving institutional investors globally that collectively manage more than $15 trillion in assets. With research focused on the long-term financial impact of investment and proxy vote decisions, Glass Lewis empowers institutional investors to make sound decisions by uncovering and assessing governance, business, legal, political and accounting risk at more than 20,000 companies in 100+ countries.* Central point of contact for key data and information that drove the creation and distribution of the company's primamry corporate governance research.* Redesigned outdated processes to strengthen day-to-day account maintenance procedures and sustain increasing client volume.* Collaborated with in-house and overseas engineers to update and enhance functions, aesthetics and user interface of the company's on-line voting platform.* Performed regular UA testing on all product and patch releases and created detailed bug reports for errors found during the testing process.* Provided client support for special projects or custom report requests.* Hired and trained permanent and seasonal operations teams in San Francisco, New York and Ireland branches of Glass Lewis. Led the teams to oversee time sensitive data transfers and support the needs of a growing client base.

San Francisco

*Operational due diligence of client holdings by processing and servicing discrepancies through daily reconciliations*Troubleshoot holdings transaction issues and debug VBA script running issues for Client Service Managers*Evaluate and implement key risk indicators to mitigate further operational risks to reoccur*Prepare proxy voting reports (N-PX) reports for various clients and funds, which are then sent to the SEC*Analyze and distribute security holdings daily to internal offices, domestic and international*Provide analytical support for Quality Assurance (QA) through regression testing*Performing operational audits of business functions and processes to ensure compliance

San Francisco Bay Area

Greater San Diego Area

Largest independent broker/dealer servicing more than 11,000 financial advisors nationwide.Worked in a team environment and provided outstanding customer service by assisting Independent Financial Advisors and their staff with operational inquiries and issues in a busy financial call center environment. Communicated operational and financial industry policies and procedures and educated customers on products and services offered. Specialized in direct business, research and brokerage operations including new accounts, account transfers, custody and margin. Provided resolutions on operational issues by acting as a liaison between financial advisors and various processing departments.FINRA Certified Series 7

Greater San Diego Area

Banquet bar service with outstanding customer service. Worked with many distinguished hotels and catering companies in large scale capacities with many requests for return service for events ranging from 20-2000 guests

La Jolla, Ca

Bar and food service with extreme emphasis on customer service. Ordered, tracked and maintained extensive inventory of restaurant and bar merchandise.