David Cooke work email
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David Cooke personal email
A retired IT Leader, having operated at Director level in Government, Consultancy and Financial Services, delivering IT Services and Solutions within the UK and internationally. Has a broad IT background having worked in project and programme management, application development, infrastructure services, service delivery, quality management and consultancy.Now volunteering in the prison sector running Restorative Justice courses and supporting Chaplaincy in their work of helping in the rehabilitation of prisoners. Founded Signpost Services which provides information about organisations which support those leaving prison and the homeless. See www.signpost.services.
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FounderSignpost ServicesLondon, Gb
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Member Board Of TrusteesLangley Trust Jan 2024 - PresentTrustee -
FounderSignpost Services May 2020 - PresentLondon, England, United KingdomSignpost Services provides a database of information for those leaving prison or who are homeless - see www.signpost.services. It is freely available for anyone to access and is used by chaplaincies, probation, charities and others.
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VolunteerHm Prison And Probation Service Oct 2019 - PresentLondon, England, United KingdomSupporting Prison Chaplaincy and running Restorative Justice Courses in prison. -
Member Board Of TrusteesPrison Fellowship England And Wales Jan 2019 - PresentLondon, England, United KingdomTrustee; Chair the Governance & Nominations committee and member of the Finance committee -
Client ExecutiveAtos Sep 2017 - Oct 2019London, United KingdomLeading the delivery of IT Services and Projects to the Post Office. -
Director Of Service DeliveryAtos Sep 2015 - Aug 2017LondonManaging the delivery of Service Integration and Management (SIAM) services.
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Director Of Service DeliveryUk Ministry Of Justice Feb 2015 - Aug 2015London, United KingdomFull accountability for delivery of IT services to the 80,000 staff of the Ministry of Justice, including the Prison and Probation services, HM Courts and Tribunals Service, the Ministry of Justice Headquarters and a range of Arm’s Length Bodies, as well as to the wider Criminal Justice Systems and to citizens. Leading a team of 240 who manage the delivery of services from suppliers to a value in the region of £260m/annum, representing a workforce of over 1100 staff. Ensuring that their delivery is aligned to customer requirements and that they achieve SLAs. The in-house team also provide customer liaison across the 2000 MoJ locations, in-house IT support to prisons, service architects to support project implementations and service transitions, and vital security assurance. -
Deputy Director, Service ManagementUk Ministry Of Justice Apr 2013 - Feb 2015London, United KingdomResponsible for delivery and operational management of IT services for HM Courts and Tribunals Service, the Probation Service, HM Prisons and the HQ offices of the Ministry of Justice. Managing full delivery of IT Services from five major IT suppliers, involving regular formal and informal contact and driving service improvement initiatives across the estate. Programme board responsibility for acceptance into service of major IT delivery programmes, including new risk assessment and case management systems for the probation and prison services, and infrastructure upgrade programmes. Preparation for transfer of service and staff to new IT outsourcing arrangements.
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Head Of Service DeliveryUk Ministry Of Justice Nov 2011 - Mar 2013London, United KingdomResponsible for delivery of IT services to HM Courts and Tribunals Service, the Probation Service, HM Prisons and the HQ offices of the Ministry of Justice. Manages the MoJ’s outsourcing partners, monitoring and managing their service delivery and looking for opportunities to improve service. Setting the strategy for service delivery, supporting the business applications and ensuring efficient acceptance into service of application changes and introductions. Management of the IT infrastructure, leading on service improvement initiatives, and ensuring that the MOJ’s ICT Business Continuity plans are in place and current.
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Head Of It Service DeliveryFriends Life Group (Previously Friends Provident) Apr 2007 - Sep 2011DorkingFully accountable for the day to day delivery of IT services to the Friends Life UK and International business and its business partners and customers, plus the delivery of projects to separate and integrate IT services from acquisitions. Responsible for all aspects of IT delivery including desktop, network, telephony, application hosting, eCommerce and service management services to over 6000 staff in the UK, Europe, Middle East and Asia. -
It Quality, Finance And Procurement ManagerFriends Provident Feb 2003 - Apr 2007DorkingAccountable for:• Quality and Audit across IT, with responsibility for the IT Development Life Cycle and dashboard reporting for IT• Managing the finances of IT, including a budget of £90m• Championing cost reductions of 10%-20% on IT costs across the business• Managing IT Contracts and Procurement. -
Head Of Consultancy ServicesCentrix Oct 2001 - Feb 2003Newbury, BerkshireManaged the consultancy team for Centrix, an independent IT solutions consultancy. Personally undertook senior project management and consultancy in banking, local government and legal organisations, as well as supporting the wider sales and delivery functions. -
It Development ManagerFriends Provident Jan 2001 - Sep 2001DorkingTransformed the capacity of the IT development function, by introducing onshore and offshore outsourcing partners.
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It Service Centre ManagerFriends Provident Apr 1996 - Dec 2000DorkingManaged the IT Helpdesk, PC support, security administration and procurement functions. Delivered dramatically improved customer satisfaction with IT so enhancing productivity across the business.
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Application Development Project ManagerFriends Provident Apr 1987 - Mar 1996DorkingDelivered strategic projects through application development & package implementations.
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Analyst/Programmer And Project ManagerLondon And Manchester Assurance Oct 1982 - Apr 1987Exeter
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Programmer, Analyst Programmer, Systems AnalystLucas Aerospace Aug 1979 - Sep 1982Wolverhampton
David Cooke Skills
David Cooke Education Details
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Mathematics - 1St Class -
Kings School, Ottery St Mary
Frequently Asked Questions about David Cooke
What company does David Cooke work for?
David Cooke works for Signpost Services
What is David Cooke's role at the current company?
David Cooke's current role is Founder.
What is David Cooke's email address?
David Cooke's email address is da****@****ate.com
What schools did David Cooke attend?
David Cooke attended University Of Bristol, Kings School, Ottery St Mary.
What skills is David Cooke known for?
David Cooke has skills like Outsourcing, It Service Management, Program Management, Governance, Project Delivery, Change Management, It Management, Itil, Data Center, Strategic Leadership, Business Transformation, It Strategy.
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David Cooke
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David Cooke
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