Technical Program Manager
Current- 2021: I recently completed leading a custom software development application project using a Hybrid project management approach. Managed software development team in India, business and support organizations in multiple US locations. Application was credited as the most complex technical project in the company history due to the large number of other applications it interfaced with using active services / API's. At the end of the project I transitioned it to a new hire TPM who is leading both enhancement and ongoing support projects. This operational call center application is used by approximately 1000 call center agents. I'm currently leading two new projects, one infrastructure project implementing Oracle Cloud Infrastructure (OCI), and a packaged software system called Sail Point for the Access Management team. The OCI project recently completed successful testing of over 2000 concurrent users. The new OCI system will support over a dozen existing applications, moving them to a Cloud Infrastructure. The Sail Point project is in the requirements definition phase of the project and will include API connections to three current systems in addition to the baseline implementation of Sail Point for this initial launch.- 2020: I completed the implementation of two custom developed applications, managing programming personnel in India, Ukraine, Africa and multiple US locations. For each of the two applications, I managed the project through the implementation (cutover) and transitioned to two separate new hire TPM's that are managing these applications with enhancement and production support projects using the Agile approach.