David O'Neal Email & Phone Number

Greater San Diego Area

• Trained new staff, interviews, hiring and terminations, costuming and safety• Created team building and staff improvement events, attended networking events• Managed daily operations, contracts with vendors and sites• Organized personnel assignments and tour locations for tour groups of 2 to 150• Resolved staffing and scheduling conflicts, maintained all relevant records• Hardware design and construction, software installation and integration

Contracted To Hewlett-Packard

• Prepared samples and tests according to rigorous standards and safety protocols• Performed troubleshooting on lab equipment, networks and large format printers

Greater San Diego Area

• Handled delicate situations and upset customers with empathy• Investigated insurance claims • Analyzed situations based on insurance laws specific to each state• Reviewed customer concerns and handled payments• Handled 60 – 90 calls per day in a fast paced environment

Network + And Security + Certification

Bs, Electronics