David Mcgovern Email and Phone Number
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David Mcgovern is a Director of Sales and Marketing at Hyatt Regency Westlake. He possess expertise in customer service, hospitality industry, hotels, hospitality management, sales and 15 more skills.
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Director Of Sales And MarketingHyatt Regency WestlakeLos Angeles, Ca, Us -
Director Of Sales And MarketingHyatt Regency Westlake Sep 2023 - PresentWestlake Village, Ca -
Director Of SalesW Hollywood Hotel & Residences Jun 2019 - May 2021•Manage the development of account penetration and execution for the demand generators in the market•Developed effective sales strategies in coordination with internal teams to optimize customer retention•Strategic prospecting and solicitation efforts to pull-through new business and share shift from local competitors •Establish strong working relationships to proactively position product through internal and external channels •Leverage data analysis techniques to generate valuable insights for prospecting and strategic decision-making•Execution of sales strategies to drive performance by increasing revenues and controlling expenses -
Destination Sales ExecutiveMarriott International Apr 2018 - Jun 2019Los Angeles, Ca• Provide day to day leadership by conveying a wide variety of reports to Sales team while critiquing weekly production for ownership • Coach and Mentor of Sales Voyager, responsible and committed to overseeing development during service at hotel • Take pride staying in tune with day to day status change report for all sellers on property• Create, market and execute compelling RFP presentations and site inspections to win group business• Advanced relationships with internal and external clients during the Starwood & Marriott Integration• Routinely meet with onsite contacts to promote guest satisfaction and loyalty, leading to return customers eventually evolving to legacy programs• Sales Office to establish hotel as the destination to pull through business • Implementation of the brand’s service strategy and applicable brand initiatives in all aspects of the sales process • Drive customer loyalty by delivering service excellence throughout each customer experience• Awarded “Leader of the Year” 2018 and Received “Leader of the Quarter Nomination” Q2, Q3, Q4 2018 -
Corporate Group Sales ManagerThe Westin Los Angeles Airport Apr 2016 - Apr 2018• Responsible for selling and closing corporate group business 21 guestrooms on peak and higher• Produced over $4M in combined hotel sales • Booked a variety of new business and penetrated existing accounts during high-demand periods• Facilitated multiple external sales solicitation efforts off-property to target dormant accounts and share-shift opportunities • Received “Leader of the Quarter Nomination” Q3, Q4 2016 -
Group Sales ManagerThe Westin Los Angeles Airport Apr 2015 - Apr 2016• Responsible for selling and closing group business in all market segments between 10 – 20 guestrooms on peak• Produced over $1M in combined hotel sales• Serviced a wide variety of high profile entertainment and tour groups• Assisted in positioning hotel as the 1 of 5 in RevPAR against our competitive set compared to 4 of 5 in the prior year• Awarded ‘New Business Development Champion’ to apply support and oversee developing new business • Received “Leader of the Quarter Nomination” Q3 2015
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Sales SpecialistThe Westin Los Angeles Airport Jul 2014 - Apr 2015• Responsible for selling, closing, servicing and expanding groups for International/Domestic Tour and Travel Groups• Achieved over 6.5K+ Room Nights and $600K Room Revenue crossover into 2016• Sourced over $300K in potential hotel revenue to Starwood properties across the country• Worked cohesively across departments to ensure all incoming business is as transparent as possible • Received “Leader of the Quarter Nomination – Q2”
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Marketing CoordinatorHyatt Westlake Plaza Jul 2012 - Jul 2014Westlake Village, Ca• Awarded “Associate of the Year” in 2013 and “Exceptional Service in the Q1” in 2013• Generated hotel awareness by producing local advertisements, press releases and promotions directly correlated with hotel exposure, while adhering to brand standards and corporate values • Analyzed hotel data and materials to gain a competitive edge, including but not limited to: production reports, competitor’s data, hotel websites, local publications and online travel agencies• Directly supervised all social media platforms and routinely responded to inbound reviews centered around guest experience• Responsible for hotel website maintenance and upkeep, ensuring that information was relevant and updated• Facilitated and executed all marketing promotions implemented on a property level
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Guest ServicesHyatt Westlake Plaza Jun 2011 - Jul 2012• Personally accountable for the first and last impression of the hotel product and services, corresponding directly to a guests experience in its entirety• Work within a cohesive team that enables authentic customer service to be present and employed towards exceeding guests expectations• Received “Exceptional Service in the Q4” award in 2011.
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Guest ServicesHyatt Santa Barbara Aug 2008 - Aug 2010
David Mcgovern Skills
David Mcgovern Education Details
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California State University-NorthridgeCommunication Studies
Frequently Asked Questions about David Mcgovern
What company does David Mcgovern work for?
David Mcgovern works for Hyatt Regency Westlake
What is David Mcgovern's role at the current company?
David Mcgovern's current role is Director of Sales and Marketing.
What is David Mcgovern's email address?
David Mcgovern's email address is da****@****tin.com
What is David Mcgovern's direct phone number?
David Mcgovern's direct phone number is +131021*****
What schools did David Mcgovern attend?
David Mcgovern attended California State University-Northridge.
What skills is David Mcgovern known for?
David Mcgovern has skills like Customer Service, Hospitality Industry, Hotels, Hospitality Management, Sales, Guest Service Management, Marketing, Hospitality, Social Media Marketing, Customer Satisfaction, Social Media, Hotel Management.
Who are David Mcgovern's colleagues?
David Mcgovern's colleagues are Brandon Lewis, Amy Spinella, Lot Lat, Carlos O Connor, Srinivas Vasulu, Benson Carter, Fabriste Rhught.
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David McGovern
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David McGovern
Director, Commercial Effectiveness | Business Operations Leader, Data-Driven Decision MakerDenver Metropolitan Area6adaptec.com, gmail.com, gmail.com, pfizer.com, pfizer.com, pfizer.com1 (212) 7XXXXXXX
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David McGovern
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