My team built and maintained the industry's leading restaurant reservation and guest management system, serving over 30,000 restaurants globally. The multi-tenant SaaS system's responsibilities include guest, reservation, and table management for the restaurant, and integrates with internet systems allowing diners to search and book reservations online.Worked on architecture and technical foundations for the restaurant platform. Worked a wide range of problems, including developer productivity (CI / CD), software modernizations, improving resourcefulness of existing systems, and improving high availability for offline clients and for backend systems in our geographically distributed datacenters.

Managed and grew a backend product team of 6-8 engineers. Strengthened engineering practices through mentorship, coaching, and internship programs. Guided various product deliverables and technical foundation efforts.- Guided the approach to add more sophisticated availability features (different supply dimensions, experiences), unlocking new customer fit and growing the customer base and unlocking more supply.- Guided a modernization effort to new container technologies (Kubernetes) by using the Strangler Pattern technique to migrate individual portions of our system from .NET Framework to .NET Core while continuing feature development. Within one year, we migrated our entire backend of 10 microservices with zero incidents.- Guided the approach and execution of a data archiving strategy for historical reservations, resulting in improved throughput and reduced operating costs (> $100k per year).

As Tech Lead, guided the approach and execution of the backend product development team. Built and maintained the new flagship platform, steadily growing and scaling the system to support new and existing customers on the legacy platform. Sustained a high level of productivity while maintaining high quality.- Coordinated and collaborated with other teams to efficiently migrate existing customers on the legacy system to our SaaS platform. Within one year, we successfully migrated all remaining 10k legacy customers to our SaaS platform, eliminating all maintenance and operating costs of the legacy system.- Collaborated with the DB team to design and implement our database sharding strategy. This allowed us to horizontally scale our database capacity to 10,000+ customers.- Negotiated, prioritized, and executed a large refactoring of the availability subsystem. This resulted in improved ability to deliver more sophisticated scheduling/availability features in the product's roadmap (ex: a feature that used to take 4 weeks now took 2 weeks).

Built out the initial MVP for OpenTable's first SaaS platform for restaurant customers. Iterated and grew new customer base to 1000+ customers.

Served as a principal engineer on Triton, a real-time trading platform which has received numerous industry awards in Europe, Asia, and the United States. Worked primarily on the Trade Processor server component, an execution management system.

Received a Technology Innovation Award for introducing a broad stack acceptance testing framework, which increased developer confidence and improved quality (reduced defects by 25%).Integrated capacity tests into the CI pipeline, which prevented 5 non-functional defects from impacting customers.Added concurrency support in broad stack tests, used test doubles in unit tests, and reduced compile times. Combined, this reduced build feedback time from hours to < 20 minutes.

Helped Intel be one of the first WiFi solutions in the market to support various 802.1x protocols and single-sign on with smart card or biometric scanning.

Designed and implemented features for the Intel AnyPoint® home networking suite (HPNA, HomeRF, and 802.11). Received a divisional recognition award for improving the usability of the software product.

Contributed to the Intel AnyPoint® home networking software suite for a first generation family of network adapters (pre-802.11 technology & powerline).