• Develop comprehensive project plans, outlining timelines, tasks, and resources. • Coordinate project activities, ensuring adherence to timelines and budget constraints. • Oversee the successful execution of projects from initiation to completion.• Lead and motivate cross-functional project teams. • Foster a collaborative and efficient work environment. • Clearly communicate project goals, expectations, and deliverables to stakeholders.• Serve as the main point of contact for clients throughout the project lifecycle. • Provide regular updates on project progress and address any client concerns. • Ensure client satisfaction through effective communication and the delivery of high-quality results.• Identify potential risks and develop mitigation strategies. • Proactively address issues that may arise during the project. • Implement best practices to minimize project-related risks.

• Managed all aspects of administrative and support services within the company.• Inspected and monitored all administrative procedures.• Developed operating procedures to improve work processes and drive productivity.• Maintained and reconciled account receivable records regarding payments.• Processed information for Finance and HR teams.• Initiated contracts with sub-contractors and created onboarding processes for them.• Dealt with client requests and changes at a short notice. • Prospected for new clients via email marketing and cold calling.• Used CRM systems such as Microsoft Dynamics to manage and maintain customer relationships and communication.• Ensured that performance levels are monitored and managed.• Managed and approved sickness and absence leaves.• Coordinated team schedules and ensured that there was coverage at all times while reviewing time sheets for accuracy and completeness.• Scanned for licence compliance issues and verified licenses to match industry standards.

• Prepared the company’s first financial model to present to investors for pre-seed funding.• Assisted in preparing a business plan and financial projection for the next 5 years.• Prepared and processed payroll.

• Worked with other executives to develop and implement the company's strategic plan, ensuring that operational plans and initiatives are aligned with overall goals.• Analyzed and evaluated operational data and metrics, identifying areas for improvement and implementing changes to drive efficiency and effectiveness.• Developed and implemented operational policies and procedures that ensure the smooth running of the business, including processes for product development, customer service, and operational management.• Oversaw day-to-day operations.

•Reported financial data and updated financial records in ledgers and journals.•Processing and preparing financial statements.•Creating, sending, and following up on transactions.•Collecting and reviewing data for reports.•Applied proper codes to invoices,files and receipts to keep records organized and easily searchabale•Acquired eperience in Digital Marketing ,(Email Marketing,SEO, Customer Retention)•Kept track of all communications and nurtured client relationships with the use of a CRM system(Keap).