José Luis Dávila

José Luis Dávila Email and Phone Number

Global Recruiting | Staff Augmentation Specialist | Customer Success Account Manager @ Uplift People Consulting
José Luis Dávila's Location
Venezuela, United States
About José Luis Dávila

Global Staffing Specialist, Project, Customer Success Manager. Computer Engineer who manages end-to-end projects, sales, recruitment, people and retention cycles in line with client requirements, liaising with line and senior upper managers, acting as the point of contact for all issues arising from the client, suppliers & all new requirements. Key Account Manager with great communication skills.Innovative leader, action oriented and results focused professional. Talents in resource loading end to end (recruiting/staffing/onboarding), team building, team consensus, developing project scope, customer relationships, continuous design improvements, conducting status meetings and customer reviews, communication and presentation, handling hiring managers requirements and negotiating scopes-goals.

José Luis Dávila's Current Company Details
Uplift People Consulting

Uplift People Consulting

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Global Recruiting | Staff Augmentation Specialist | Customer Success Account Manager
José Luis Dávila Work Experience Details
  • Uplift People Consulting
    Senior International Talent Partner
    Uplift People Consulting Jan 2024 - Present
    Dubai, Ae
    Uplift is a passionate and dynamic agency providing services in international talent acquisition and executive search. We source mid-senior talents in EMEA, LATAM, USA, and APAC for our clients. We work smart and act fast to source and attract the best talents through extensive online media and technology channels. We have done extensive talent sourcing globally in the below functions:🌍 Finance / Strategy🌍 IT/Tech🌍 Sales / Marketing🌍 Engineering/Technical🌍 Supply Chain / Procurement🌍 Human ResourcesWe also provide RPO (Recruitment Process Outsourcing) and in-house recruitment services (on-site or remote) for our global clients. We have been awarded as one of the top 10 RPO companies in Europe in 2022 by Manage HR 🏆Interested to learn more? Reach out to me!We are always hiring internationally!Check active open positions from our website:💻 www.uplift-people.com
  • Sundevs Inc
    Head Of Recruitment & Staff Augmentation | Account Manager
    Sundevs Inc Apr 2022 - Aug 2023
    Miami, Florida, Us
    - Helping clients in the US and Canada to find the best talent in the LatAm market based on specific requirements, ensuring the perfect match is hired for each of them.- Leading the Recruitment department, fine-tuning the process and creating teams OKRs.- In charge of the strategy to identify our target, buyer persona, polish our value proposition and differentiator to add value to our clients, and how do we frame our approach to help solve our client's needs.- Sales strategy for the business line to approach the clients and make sure we can actually contribute with their goals and add value. - Creation of new leads and up-selling current clients.- Developing the best and most attractive and scalable offerings for our specific customer's requirements.- Support the development of thought leadership and campaigns that highlight our competitive differentiation, elevate our reputation in the market, attract great talent to our network, and generate leads for sales.- Understand current/future demand and enable, educate, and directly support the sales force with subject matter expertise to win new business.- Talent pool creation to provide the best IT talent in the LatAm market to our customers.- Defining/executing the right methodologies for our Staff Augmentation service. Analyzing and selecting the best tools for the recruitment process and ensuring the quality of our talents.- Working along with the recruitment, sales, marketing and retention team to shield our Staff Augmentation service.- Creating OKRs and KPIs for the Staff Augmentation business line.- Supporting contractors with workshops related to Communication.
  • Sundevs Inc
    Head Of Recruitment
    Sundevs Inc Jul 2021 - Apr 2022
    Miami, Florida, Us
    - Update current and design new recruiting procedures/processes.- Lead processes automation changes.- Supervise the recruiting team and report on its performance.- Keep track of recruiting metrics and build new schemes.- Implement new sourcing methods and methodology.- Review recruitment software and suggest the best option for company needs.- Research and choose job advertising options.- Advise hiring managers on interviewing techniques.- Recommend ways to improve our employer brand.- Coordinate with department managers to forecast future hiring needs- Build the company’s professional network through relationships with HR professionals, colleges and other partners.- Manage and motivate a team of recruitment professionals ensuring service excellence- Provide specialist advice and guidance on the most appropriate selection and testing methods available for a role- Deliver against KPIs, each routinely tracked and reported against.- Provide fair and objective feedback to candidates who request further information on their performance during the selection process.- Continually improve the end-to-end resourcing process and methodology and ensure the highest levels of effectiveness and efficiency through our Resourcing practices.
  • Crossover For Work
    Global It Recruitment Specialist
    Crossover For Work Apr 2018 - Aug 2021
    Austin, Tx, Us
    Started as part of a dynamic team of analysts who work to find the top talent, define evaluation methods, fine-tune processes, interview candidates, handle chat/email candidates' inquiries and continuously innovate how to redefine global hiring. Responsible for evaluating candidates and maintaining recruitment tests. Finding top talents in the world by evaluating resumes, language skills, and scenario-based questions.Providing the best candidate experience and testing infrastructure by creating and maintaining recruitment tests.Engaging with high end candidates while representing the company with passion, integrity and professionalism.Qualifying candidates to be part of the main recruitment process.Responsible for Global Sourcing based on Hiring Managers and Vice Presidents' requirements.Responsible for negotiating qualified candidates with account/pipelines responsible managers.Providing information via chat, email or phone calls to newly/potential candidates.Host of global webinars to newly accepted candidates to clarify doubts and provide crucial information regarding the structure, processes and best practices in the company.Cohort creator for specific VIP and non-VIP pipelines.Finding top talents based on Hiring Managers' requirements.Proctoring assessments process for all pipelines.Risk Management full process for candidates and current contractors.
  • Bairesdev
    Information Technology Technical Recruiter
    Bairesdev Oct 2017 - Apr 2018
    San Francisco, California, Us
    Responsible for IT Recruitment, Headhunting, Interviewing, Selecting and Hiring process for several IT profiles.In charge of coordination of HR Recruitment process (Internal and External communications with multidisciplinary teams and clients)Managing of ERP to follow the procedures as expected. More than 80 profiles reviewed per day. Interaction with people around the world.Helping the training process for new IT Recruiters.Finding top talents around the world by evaluating resumes, language skills, and scenario-based questions. Providing the best candidate experience.
  • Opesla
    Hr - Ebusiness Development Manager
    Opesla Jun 2016 - Oct 2017
    Davie, Florida, Us
    OPESLA is a platform focused on consulting, technology and the development of the Latin-American Human Resources. We are here to contribute to the future of the most precious treasury of our region, the Human Capital. OPESLA promotes the progress of the Latin people by developing multiple programs within corporate, individual and social frameworks intended to leverage the evolution of the Latam talent.Manages with a very senior team of partners the OPESLA growth strategy in major Latin American markets: Brazil , Mexico , Colombia , Argentina , Venezuela , Chile, Uruguay , Central America and Caribbean within the following core service areas:Classic corporate consulting in various areas of Human Resources.Personalized individual counseling to professionals and HR executives both personally and virtual level through e -learning, HR software and useful applications for different professional levels.Generation and coordination of corporate events which promote career development of Latin American Human Resources professionals .Design, distribution and implementation of software to support and facilitate the performance of complex systems to optimize the management of HR subsystems in its various areas of expertise, following our region certainly different cultural, legal and professional standards .Distribution of digital material in the form of books, magazines , newspapers and other services related to Human Resources at different edges as well as the promotion of online forums on topics of current relevance in the Latin American framework.
  • Globalr
    It Project Leader
    Globalr Apr 2015 - Jun 2016
    Caracas, Dtto. Capital, Ve
    .- Gather customer requirements and document projects vision and objectives..- Overseeing, coordinating, and reporting status of the project portfolio..- Implementation, control and monitoring of the Project Management best practices and Project Management Methodology..- Support all phases of the project life-cycle: Initiation, Planning, Executing and Controlling, and Closing..- Support individual projects by providing assistance, advice and guidance regarding project management to assure maximum benefit..- Provide quality assurance role ensuring that projects are well managed and adhere to appropriate standards, good practices and governance..- Manage Projects, monitor and control the execution of projects.
  • Los Arcos For Beo Programmes
    Project Leader
    Los Arcos For Beo Programmes Aug 2014 - Apr 2015
    Project Leader for London Programme “The Masters”. Preparing a team to participate in the competition. Coordinating, planning and supervising the creation of an innovative product, business plan, exhaustive market analysis, comparison of potential competitors, marketing strategies, finances and sustainability strategies
  • Universidad Nueva Esparta
    English Coach
    Universidad Nueva Esparta Jan 2014 - Apr 2015
    Caracas, Miranda, Ve
    Teaching English. Conversational level focused in Marketing and Sales.Teaching English. Conversational level focused in Accommodation services around the world.Teaching English. Conversational level focused in Tourism and Administrative services.
  • Colegio Los Arcos
    English Lecturer
    Colegio Los Arcos Mar 2011 - Apr 2015
  • Sitel
    Quality Auditor For Customer And Sales Support
    Sitel Jan 2009 - Mar 2011
    Miami, Fl, Us
    Supervising services provided by customer agents:- technical support for High Speed Internet issues.- technical support for Telephone services issues.- technical support for E-mail services issues.- sales support (qualifying leads and closing live sales) via online chat, email or via phone calls.Coordination of resolution for tickets (Tier 1) – Strategy to solve clients’ incidences via online chat, email and phone calls.Follow up and assuring closing of open tickets for clients (Escalated to Tier 2)Coordinating feedbacks and training courses for employees.Daily communication and report to Headcounter in USA to provide detailed statistics of operation and strategy to minimize time of resolution of several cases.Processing and analysing extra payments and bonus schemes based on performance of customer agents.Coordinating recruitment processes.Implementation of new strategy to improve handling queue of tickets created requesting tech support. Providing training for new employees.ACE (Awesome customer experience) trainer.
  • Exxonmobil
    Human Resources Assistant
    Exxonmobil Mar 2006 - Oct 2007
    Us
    Processing and analysing salaries, extra payments and bonus schemes for employees.Looking after corporate events, coordinating logistics aspects.Coordinating and publishing changes on Global Company´s guidelines, procedures and policies. Translation process coordination.To assist expatriation process.To handle administrative aspects of the Company’s Saving Fund.Creating and designing Data Bases in order to handle general employees’ information.Coordinating recruitment processes.Assisting in general administrative assignments for Human Resources department

José Luis Dávila Skills

English Teaching Public Speaking Training Quality Assurance Strategic Planning Social Media Project Management Analysis Research Process Improvement Call Centers Recruiting Project Planning

José Luis Dávila Education Details

  • Universidad Nueva Esparta
    Universidad Nueva Esparta
    Computer Science
  • Universidad Latina De Panamá
    Universidad Latina De Panamá
    Computer Engineering

Frequently Asked Questions about José Luis Dávila

What company does José Luis Dávila work for?

José Luis Dávila works for Uplift People Consulting

What is José Luis Dávila's role at the current company?

José Luis Dávila's current role is Global Recruiting | Staff Augmentation Specialist | Customer Success Account Manager.

What schools did José Luis Dávila attend?

José Luis Dávila attended Universidad Nueva Esparta, Universidad Latina De Panamá.

What are some of José Luis Dávila's interests?

José Luis Dávila has interest in Science And Technology, Social Services, Arts And Culture.

What skills is José Luis Dávila known for?

José Luis Dávila has skills like English, Teaching, Public Speaking, Training, Quality Assurance, Strategic Planning, Social Media, Project Management, Analysis, Research, Process Improvement, Call Centers.

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