Davis Tran Email & Phone Number

Arizona, United States

• Use JIRA Service Management to organize and communicate with the end user.• Re-image laptops from employees that have been off boarded or have an expired warranty.• Assist with onboarding new employees by ordering necessary hardware.

Arizona, United States

• Built computers based on client hardware specifications such as the amount of memory, storage on HDD and SSD, video card, RAID card, and network interface card.• Ran Avnet’s Test Automation Framework to do burn-in testing on built computers and troubleshoot any failures by checking test logs and opening the computer to find where the failure occurred.• Tested power supplies using a High Potential Test to ensure power supplies can withstand voltage transients.• Created System Images for each of the client’s computers for quick deployment and system restoration.

Phoenix, Arizona, United States

• Ensured 200+ U.S. & Canadian Avnet employees received their bi-weekly payments including bonuses, salary adjustments, PTO, short/long-term leave, etc.• Helped employees with ADP account issues such as account lock outs, password resets, and financial adjustments through Service Now ticketing system and emails.• Sorted, maintained, and updated employee records up to legal standards according to tax and labor laws per state and city.• Collaborated with the HR team for changes and updates to individual Avnet employees’ records.

Phoenix, Arizona, United States

• Co-facilitated group discussion sessions of 5 to 12 residents on researched health and wellness topics.• Reported residents’ daily behavior across staff and updated confidential health and behavioral documentation.• Listened and liaised with residents one on one and in groups through participation of daily therapeutic and recreational activities.• Anticipated and responded to residents’ needs including crisis intervention and de-escalation.

Chandler, Az, United States

• Built computers based on client hardware specifications such as the amount of memory, storage on HDD and SSD, video card, RAID card, and network interface card.• Ran Avnet’s Test Automation Framework to do burn-in testing on built computers and troubleshoot any failures by checking test logs and opening the computer to find where the failure occurred.• Tested power supplies using a High Potential Test to ensure power supplies can withstand voltage transients.• Created System Images for each of the client’s computers for quick deployment and system restoration.

• Trained new employees on the process of managing and documenting specific specimens.• Assisted in processing bio-waste and specimens within safety guidelines.• Performed all assigned duties in compliance with internal standard operating procedures and external regulations.• Maintained accurate records and documentation, performed data entry, and ensured donor, patient and employee confidentiality.

• Sold apparel and shoes to customers/athletes and informed them of product knowledge.• Handled money, returns, and exchanges as a cashier.• Stocked, organized, and modify prices.• Maintained a clean display and store appearance.• Greeted every customer that entered and delivered quality customer service.

Counseling And Applied Psychological Science, Counseling Psychology

Associate Of Science - As