Davis Tran Email & Phone Number

Arizona, United States

• Use JIRA Service Management to organize and communicate with the end user.
• Re-image laptops from employees that have been off boarded or have an expired warranty.
• Assist with onboarding new employees by ordering necessary hardware.

Arizona, United States

• Built computers based on client hardware specifications such as the amount of memory, storage on HDD and SSD, video card, RAID card, and network interface card.
• Ran Avnet’s Test Automation Framework to do burn-in testing on built computers and troubleshoot any failures by checking test logs and opening the computer to find where the failure occurred.
• Tested power supplies using a High Potential Test to ensure power supplies can withstand voltage transients.
• Created System Images for each of the client’s computers for quick deployment and system restoration.

Phoenix, Arizona, United States

• Ensured 200+ U.S. & Canadian Avnet employees received their bi-weekly payments including bonuses, salary adjustments, PTO, short/long-term leave, etc.
• Helped employees with ADP account issues such as account lock outs, password resets, and financial adjustments through Service Now ticketing system and emails.
• Sorted, maintained, and updated employee records up to legal standards according to tax and labor laws per state and city.
• Collaborated with the HR team for changes and updates to individual Avnet employees’ records.

Phoenix, Arizona, United States

• Co-facilitated group discussion sessions of 5 to 12 residents on researched health and wellness topics.
• Reported residents’ daily behavior across staff and updated confidential health and behavioral documentation.
• Listened and liaised with residents one on one and in groups through participation of daily therapeutic and recreational activities.
• Anticipated and responded to residents’ needs including crisis intervention and de-escalation.

Chandler, AZ, United States

• Built computers based on client hardware specifications such as the amount of memory, storage on HDD and SSD, video card, RAID card, and network interface card.
• Ran Avnet’s Test Automation Framework to do burn-in testing on built computers and troubleshoot any failures by checking test logs and opening the computer to find where the failure occurred.
• Tested power supplies using a High Potential Test to ensure power supplies can withstand voltage transients.
• Created System Images for each of the client’s computers for quick deployment and system restoration.

• Trained new employees on the process of managing and documenting specific specimens.
• Assisted in processing bio-waste and specimens within safety guidelines.
• Performed all assigned duties in compliance with internal standard operating procedures and external regulations.
• Maintained accurate records and documentation, performed data entry, and ensured donor, patient and employee confidentiality.

• Sold apparel and shoes to customers/athletes and informed them of product knowledge.
• Handled money, returns, and exchanges as a cashier.
• Stocked, organized, and modify prices.
• Maintained a clean display and store appearance.
• Greeted every customer that entered and delivered quality customer service.

Counseling And Applied Psychological Science, Counseling Psychology

Associate Of Science - As