Customer-centric Program Manager & Change Leader! Connecting great people with amazing technology to do extraordinary things!♦ Certified PMP with track record of effectively managing people, processes & technology ♦ Certified Scrum Master with passion for coaching and mentoring scrum teams and product owners to deliver value quickly using Scrum♦ Demonstrated ability to lead cross functional teams towards successful customer outcomes♦ Background in Retail, ERP, S&OP, Space & Category Management, Visual Merchandising & Supply Chain♦ Broad technology services industry knowledge encompassing Professional Services, Managed Services, Customer Success, Education Services & Support Services ♦ Process improvement focused & Lean Six Sigma trained♦ Prosci Certified Change Leader with experience successfully leading people through significant business model & process change transformations Passions include:Local & Global CollaborationDelivering projects with customers around the world has given me a greater appreciation for various working styles to quickly build rapport and improve working relationships both face-to-face and virtuallyCustomer SuccessHelping customers achieve (or exceed!) their goals through meaningful interactions is what I enjoy most. It's what drives me & is why I love doing what I doChange Management Most projects fail due to lack of adoption by the people being impacted. Enabling people to be successful during and after a change is the best way to ensure success for any projectWith nearly 30 years of experience, George provides his clients Strategic Project Management consulting services to ensure successful project outcomes.From project ideation, scoping, budgeting & vendor selection to transitioning a steady-state project, I will guide you every step of the way. I help customers avoid the common pitfalls in technology implementations by guiding their project sponsors & teams through the project lifecycle, blending my experience with the expertise of your teams.