David Molina Email & Phone Number

Redmond, Wa, Us

Redmond, Washington, Us

As a Technical Product/Program Manager in Azure Student Developer Growth + Ecosystems, the core impact of my role is managing and growing our university student engagement working across engineering, and PM to ensure we are innovating and creating simple student/professor experiences. This includes: • Be the visionary for our offers, developing the customer journey and seeking ways to maximize customer success within the experience. • Define our offer technical strategy for professors and student developers including developing business requirements for Azure/dev tools engagement. • Build relationships with PM and engineering ensuring vision, strategy, and priorities are aligned. • Ensure customer success by managing pilots, customer feedback, submitting bugs and occasionally providing direct support to customers.

Redmond, Washington, Us

• Hire, develop and retain top talent. • Manage and lead a team of Support Engineers and Support Escalation Engineers, with focus on team performance. • Lead, schedule, and coordinate daily work, meetings, and projects relevant to the team and unit.• Focus on customer satisfaction, technical proficiency, timeliness of support delivery and understanding customer needs around speed, quality and value. • Regularly meet one-on-one with my direct reports, and conduct employee connects and career development discussions along the year. • Provide feedback on an ongoing basis and coach engineers on improving communication skills, technical ability and speed of customer and internal deliverables. • Responsible to assess employees’ performance based on Microsoft performance management philosophy. • Ensure my direct reports develop their professional skills through active participation in delivery events, training, mentoring and communities. • Manage high priority escalations as appropriate. Respond to escalated customer cases in a timely manner, ensuring appropriate resources are assigned; engage directly with customers, escalation teams, field personnel, and ensure robust status communication. • Engage directly with global counterparts, with field services team and customers to ensure that we continually deliver high-quality service and plan for future developments effectively.• Point of Contact for the program Microsoft Academy for College Hires

Santa Clara, California, Us

Responsible for ensuring the testability and manufacturability of integrated circuits from the component feasibility stage through production ramp. Evaluation, development and debug of complex test methods. Develops and debugs complex software programs to convert design validation vectors and drive complex test equipment. Creates and applies concepts for optimizing component production relative to both quality and cost constraints. Autonomously plans and schedules own daily tasks, develops solutions to problems utilizing formal education and judgment

Phoenix, Arizona, Us

Acts in a lead technical role providing technical guidance and consultation with developers, clients, and IT management for web systems environments. Provides the strategy and design for projects associated with web and e-commerce application installations, upgrades and deployments. Utilizes advanced technologies and methods to integrate Web systems with existing systems, enabling the creation of new or expanded web enterprises. Develops new documentation and departmental technical procedures. Directs the gathering of performance statistics to assist in determining hardware and communication tools needed to support projected transaction volumes, response time and system availability targets. As an escalation point provides guidance and direction to less experienced staff in resolution of highly complex technical problems involving the maintenance and/or creation of web sites and e-commerce applications and their integration into the existing systems environment. Assures quality, security and compliance requirements are met for supported area and oversees creation of or updates to and testing of the business continuation plan

Austin , Texas, Us

System Administrator and Tech lead in charge of managing and supporting multiple platforms like: Jira, Informatica, Java Applications, .Net Applications, Linux Environments, Windows Environments, Web Services, Oracle DB, etc. Design and coordination of new IT projects related to software development, data integration, performance monitoring, etc.

Cambridge, Ma, Us

Working independently with customer’s technical teams on both pre- and post- sales technical issues. The investigation of technical issues may involve complex data analysis from Akamai's distributed network and an in-depth examination of the interaction between Akamai and the customer's origin infrastructure.Own the technical components of a customer integration project including but not limited configuration, debugging, documentation, testing, and go live support.

Cr

In charge of the following courses: Fundamentos de Informática (programming foundations)  Programación I (Visual C++, OOP) Programación II (Visual C++, Client-Server applications Programación III (Java SE, POO, JDBC, Profiling) Programación IV (Java EE, JavaScript, HTML)

Houston, Texas, Us

Master engineer in charge of all the interactions between critical and business escalations where development team it’s required.Technical advisor on site for HP Premier and VIP accounts in topics like implementation, migration and deployment tasks.In charge of Technical training around all the regions, including US, Costa Rica, Colombia, Argentina, Spain and Bulgaria.Development advisor for the implementation of new features for HP products.Leading research projects for R&D team about technology market andfuture features for implementations.

Master Of Science - Ms, Computer Science

Master’S Degree, Technology Innovation

Bachelor Of Systems Information Engineering, Systems Engineering