Davon Hawkins Email & Phone Number

Processes customer responses to project Funding Renewal packages, review and prepare acceptances for receiving and returning funding, and create and maintain spreadsheets for funding, billing, and expense tracking. Enter and upload EMS customer funding documents linking these documents to the appropriate assets and notifying customers when funding levels have dropped below acceptable levels. The contractual documentation is uploaded to the Enterprise Business System (EBS) and ensure that the… Show more Processes customer responses to project Funding Renewal packages, review and prepare acceptances for receiving and returning funding, and create and maintain spreadsheets for funding, billing, and expense tracking. Enter and upload EMS customer funding documents linking these documents to the appropriate assets and notifying customers when funding levels have dropped below acceptable levels. The contractual documentation is uploaded to the Enterprise Business System (EBS) and ensure that the Asset Master Report (AMR) is 100% accurate at all times. Prepare bulk uploads for mass updates to the EBS system and research and reconcile contracts as necessary to assist the Government Contract Specialist in support of ongoing device management. Review automated expense and revenue reports for accuracy and manually create goods receipts and sales orders as necessary, research and resolve billing errors, communicate with customers via email and phone to obtain funding or answer questions, and create, update and retire assets in support of newly awarded contracts and maintenance of existing contracts. Show less

● Supervise the collection, analysis, and dissemination of critical information● Participate in reconnaissance missions● Provide intelligence support to US Naval forces and multinational military forces● Advise executive-level decision makers in US government● Lead Enlisted personnel in gathering and analyzing mission-sensitive intelligence● Meeting performance goals● Helping others all while maintaining ethics, integrity, and embracing diversity.● Conducting meeting… Show more ● Supervise the collection, analysis, and dissemination of critical information● Participate in reconnaissance missions● Provide intelligence support to US Naval forces and multinational military forces● Advise executive-level decision makers in US government● Lead Enlisted personnel in gathering and analyzing mission-sensitive intelligence● Meeting performance goals● Helping others all while maintaining ethics, integrity, and embracing diversity.● Conducting meeting and meeting deadlines● Ability to work effectively in a team environment and across● ability to recruit, build and lead high-performing team● Experience in analysis and presentation of data require● Responsible for assisting with mentoring, developing, and supervising all fellow employees Show less

Support the Department of State’s Travel Card Program for government employees located domestically and overseas and act as liaison between the employees and the commercial banking entities.• Provide support via incoming emails and phone calls, assisting the customer through research, gathering data, performing analysis, and resolving issues.• Perform project management, cross-divisional project coordination, customer service, and metric analysis for the Department Level program, which… Show more Support the Department of State’s Travel Card Program for government employees located domestically and overseas and act as liaison between the employees and the commercial banking entities.• Provide support via incoming emails and phone calls, assisting the customer through research, gathering data, performing analysis, and resolving issues.• Perform project management, cross-divisional project coordination, customer service, and metric analysis for the Department Level program, which supports more than 20,000 personnel. • Tracked and updated customer inquiries in support of ISO 9001 key performance metrics• Serve as a Subject Matter Expert (SME) on travel charge card-related capabilities and new industry charge card capabilities. • Develop, review, and update work instructions current and new thus providing a start-to-finish preview to complete a task on a regular basis. Show less

● Collection portfolio of 14 million● Conduct and supervise credit investigations on existing and potential customers to extend or raise credit limit● Review procedures and advise on process improvement initiatives to improve department workflow efficiency and increase customer satisfaction. ● Collaborate with team members and management across all levels of the department to complete various special projects.● Experience creating and delivering presentations on program goals… Show more ● Collection portfolio of 14 million● Conduct and supervise credit investigations on existing and potential customers to extend or raise credit limit● Review procedures and advise on process improvement initiatives to improve department workflow efficiency and increase customer satisfaction. ● Collaborate with team members and management across all levels of the department to complete various special projects.● Experience creating and delivering presentations on program goals and plans while providing regular progress reporting Show less

● Demonstrate a genuine interest in their customers and ask questions to understand what is important to them and how Wells Fargo can help meet their financial needs. ● Able to present options to customers about ways to make their banking easy and convenient● Develop strong relationships with other Wells Fargo partners that enable them to introduce customers to specialists who can assist with specific financial needs● Opening new accounts, completing service requests, and submitting… Show more ● Demonstrate a genuine interest in their customers and ask questions to understand what is important to them and how Wells Fargo can help meet their financial needs. ● Able to present options to customers about ways to make their banking easy and convenient● Develop strong relationships with other Wells Fargo partners that enable them to introduce customers to specialists who can assist with specific financial needs● Opening new accounts, completing service requests, and submitting credit applications● Inform customers of self-service digital options ● Helping to resolve customer concerns and escalating issues as needed● Serving as a risk leader and following policies and procedure Show less