Davon Hawkins Email & Phone Number

Processes customer responses to project Funding Renewal packages, review and prepare acceptances for receiving and returning funding, and create and maintain spreadsheets for funding, billing, and expense tracking. Enter and upload EMS customer funding documents linking these documents to the appropriate assets and notifying customers when funding levels.

• Supervise the collection, analysis, and dissemination of critical information
• Participate in reconnaissance missions
• Provide intelligence support to US Naval forces and multinational military forces
• Advise executive-level decision makers in US government
• Lead Enlisted personnel in gathering and analyzing mission-sensitive intelligence
• Meeting performance goals

• Support the Department of State’s Travel Card Program for government employees located domestically and overseas and act as liaison between the employees and the commercial banking entities.
• Provide support via incoming emails and phone calls, assisting the customer through research, gathering data, performing analysis, and resolving issues.
• Perform project management, cross-divisional project coordination, customer service, and metric analysis for the Department Level program, which… Show more Support the Department of State’s Travel Card Program for.
• Perform project management, cross-divisional project coordination, customer service, and metric analysis for the Department Level program, which supports more than 20,000 personnel.
• Tracked and updated customer inquiries in support of ISO 9001 key performance metrics
• Serve as a Subject Matter Expert (SME) on travel charge card-related capabilities and new industry charge card capabilities.

• Collection portfolio of 14 million
• Conduct and supervise credit investigations on existing and potential customers to extend or raise credit limit
• Review procedures and advise on process improvement initiatives to improve department workflow efficiency and increase customer satisfaction.
• Collaborate with team members and management across all levels of the department to complete various special projects.
• Experience creating and delivering presentations on program goals… Show more
• Experience creating and delivering presentations on program goals and plans while providing regular progress reporting Show less

• Demonstrate a genuine interest in their customers and ask questions to understand what is important to them and how Wells Fargo can help meet their financial needs.
• Able to present options to customers about ways to make their banking easy and convenient
• Develop strong relationships with other Wells Fargo partners that enable them to introduce customers to specialists who can assist with specific financial needs
• Opening new accounts, completing service requests, and submitting… Show more
• Opening new accounts, completing service requests, and submitting credit applications
• Inform customers of self-service digital options