Jeff Brooks Email & Phone Number

Dayton, Ohio, United States

Wright Patterson Afb

Pnc Mortgage

In my current role, I liaison between my assigned lines of business (LOB) and the Corporate Compliance, Legal and Risk departments to proactively manage change. I evaluate the potential impact of regulatory, compliance, and financial decisions and make recommendations to management for planning and decision making purposes. I work with my LOB to ensure that policies, procedures, control documentation, audit checklists, and related processes are reviewed and updated regularly. I make sure that changes are communicated appropriately and that impacted employees receive the necessary training.

Beavercreek, Ohio

Cincinnati Area, Ky

Writing policies and procedures.

At E-Technologies Group I worked with the validation group writing and maintaining testing and acceptance documentation. I also worked on the Quality Management initiative standardizing processes and procedures. I also managed and maintained several SharePoint sites within the company.

Classroom taught grades K - 12 and Intervention SpecialistTaught various subjects including Pre-K, Home Economics, Spanish, and English

Designed, researched, and wrote quick reference guide for phone systemWorked as part of the design team to develop online catalog system

Responsible for the design, coding, and maintenance of web sites for the SMARTworks applicationManaged customer communications and expectations around SMARTworks front page content and other technical communicationsResponsible for all technical communication around SMARTworks for Standard Register's customers and internal associatesManaged project schedule and ensured that all schedules were met and within budgetDesigned, coded (using Dreamweaver), and tested customer specific web sites

As part of a project team, designed and wrote technical documentation and online helpDesigned and wrote monthly group newsletter as part of my Green Belt project to improve communication between the division leaders and our group

Responsible for designing and writing technical documentation. I also managed daily communications for my group.

Worked as part of a team to design, research, write and test technical documentation for Ohio Casualty Insurance customers and internal associates.

Ba, Organizational Communication

Education record