Abram Watkins Email & Phone Number

Birmingham, Alabama, United States

Montgomery, Alabama, United States

26th Network Operations Squadron

United States

Utilized Salesforce daily to help service customers by troubleshooting systems and routers, also created troubleshooting cases and tickets to provide reports to upper management.● Provide technical support to customers on how to utilize system and troubleshoot security system hardware. ● Monitor and maintain security systems networks

Birmingham, Alabama, United States

Utilized mobile scanners for communication with dispatch, processed daily reports, and engaged in sales of additional services and products. ● Consulted with clients to assess security needs and performed installation, maintenance, and repairs of security systems, alarms, and home automation equipment, following electrical and home layouts. ● Installed and configured routers occasionally, and ran CAT-5 & CAT 6 Cabling to PoE devices and routers.

Alabaster, Alabama, United States

Serviced and maintained various AFS products, including foundation piers, dehumidification devices, and waterproofing systems for different property types. ● Identified and diagnosed structural issues, performed property inspections, contacted customers, troubleshooted equipment failures, and met monthly sales goals by upgrading and selling products to existing customers.

Birmingham, Alabama, United States

Commercial & Residential responsible for identifying, selecting, mixing, and applying chemical or manual solutions to get rid of pests. Spray chemical solutions, powders, and gases on or near surfaces of a building or house to eliminate pests. Position involves extensive travel (over 75%) in the State of Alabama. Identify invading pests, including rats, termites, snakes, wasps, ants, spiders, mosquitos, or bed bugs. Set mechanical traps and place bait in commercial and residential facilities. Inspect property to ascertain wall and roof porosity and possible sites of pest invasion.Cut or bore into buildings to access infested areas. Measure area dimensions requiring treatment. Clean and remove blockages to facilitate application. Utilized cell phone and hand-held scanners to maintain contact with central dispatch. Processed daily reports and sending reports by email to central office. Duties included selling customer on additional services & products.