Davy Lacy Email & Phone Number

County Dublin, Ireland

County Dublin, Ireland

Dublin

• Service delivery• Pre-Sales support• Relationship management• Client testing • Bid management

Sydney, Australia

• Key Account Manager for Telstra Corporation Ltd. with extensive interaction and negotiation with C Level management• End to end management of T-cloud and Tribe Telstra service offerings from identification of opportunity through to implementation of service• Develop and execute a sales plan for each of the Asia and Pacific regions, detailing opportunities available and developing a strategy to maximise these• Achieve sales objectives and stringent revenue targets for both new and existing accounts.• Prioritise market opportunities and successfully achieve goals.• Manage key relationships within each account to ensure effective communication throughout the sales process and transition to a customer account.• Work with technical sales support on developing product offering to meet each client needs• Develop presales presentations and documentation for clients • Liaise with finance department to develop financial strategy for each account and follow up on invoicing • Maintain detailed account plans and pipeline management reporting to assist in efficient sales forecasting

Dublin

• Support sales account managers in developing relationships with existing clients• Research potential new markets for NewBay• Assist in strategy development for new markets• Develop and maintain a database of all customer leads and action being pursued on each • Maintain a record of the sales pipeline for all sales team

London, United Kingdom

• Support account managers in direct business to business sales environment.• Arrange installations and deliveries ensuring that the customer’s best interests are catered for• Handle customer queries• Administration and presentation of periodic sales reports

• Sell computer hardware, software and peripherals to the UK consumer market in a telesales environment• Answered phone and handled a range of customer queries in a professional manner• Trained on specialised computer system which included revenue and margin calculations and tracking • Matched computer system to customer requirements and up sell where appropriate • Transformed queries into sales • Handled all administration relating to sales including processing credit card and chasing cheque payments• Responsible for meeting call, margin and revenue targets