I.T. Consultancy services in the Credit Card and Financial Services arena. Offering Program and Project Management consultancy, across EMEA, for Implementation, Migration, Conversion, Development and Support projects. Strong Business Development and Sales support background.Summary of most recent roles:Current - Gulf International Bank (GIB) - Manama, BahrainMortgage consultant to assist the bank’s IT and Operations departments, enhance their existing systems, to offer… Show more I.T. Consultancy services in the Credit Card and Financial Services arena. Offering Program and Project Management consultancy, across EMEA, for Implementation, Migration, Conversion, Development and Support projects. Strong Business Development and Sales support background.Summary of most recent roles:Current - Gulf International Bank (GIB) - Manama, BahrainMortgage consultant to assist the bank’s IT and Operations departments, enhance their existing systems, to offer mortgages in the region.Arab National Bank (ANB) - Riyadh, Saudi ArabiaProgram managing the implementation of a 3rd party replacement Mortgage Loans System at SHL, the bank's subsidiary. Migration of the existing loan portfolio to the newly acquired system, Testing, Training etc.Allied Irish Bank - DublinProgram managed the Tandem / Base24 replacement project, outsourcing to a third party for all Base24 traffic through the Self Service devices with heavy involvement from the Card schemes. Project terminated by new senior management.Program managed the Self Service delivery incentive, which involved the design, development and rollout of multiple initiatives across the ATM, Direct Deposit (IDD) and Kiosk estates nationwide. Strong ‘Stakeholder’ and ‘Product Owner’ involvement and management, throughout these projects. Managed SEPA compliance enhancements on direct channels devices for Direct Debits (SDD) and branch teller systems for NSC and Account conversion to BIC and IBAN. Cahoot – Milton Keynes – Part of the Abbey / Santander GroupProject managed the migration of a Credit Card product portfolio from First Data’s VisionPLUS to Santander’s internal system. Network International – Dubai – Part of the Emirates Bank GroupProject managed the Visa and Mastercard compliance integration into their VisionPLUS system. Show less

Paysys International Ltd. based in Orlando Florida, previously known as CCSI, developed and sold the Cardpac and VisionPLUS product suites in the banking and retail marketplace for credit card processing. Paysys was subsequently sold to First Data in 2002.I managed a staff of 28 in Dublin and a large contractor resource pool of over 50 resources, both at client sites and offshore, for onsite implementations and custom development. The Dublin resources also comprised of the customer support… Show more Paysys International Ltd. based in Orlando Florida, previously known as CCSI, developed and sold the Cardpac and VisionPLUS product suites in the banking and retail marketplace for credit card processing. Paysys was subsequently sold to First Data in 2002.I managed a staff of 28 in Dublin and a large contractor resource pool of over 50 resources, both at client sites and offshore, for onsite implementations and custom development. The Dublin resources also comprised of the customer support and maintenance group, HR, accounting and admin.This role also involved the account management of existing clients, providing continued support and maintenance, as well as the sale of new professional services for compliance and customisation of the product suite.My role included:o Support Sales Team by presenting Implementation Strategy and costs to client senior management.o Develop a high level project plan for both parties.o Identify roles and responsibilities.o Establish communication and reporting lines.o Assemble Paysys onsite project team.o Oversee client project team assembly.o Set up and chair combined Steering Committee.o Oversee the development of combined project plan.o Manage issues. o Identify critical path and risk analysis requirements.o Assemble and manage onsite and offshore development and customisation teams.Additional ResponsibilitiesOwned overall program management for assigned projects and project managers. Tracked status reports and timelines.Managed timesheets and invoicing. Provided support and guidance travelling to client sites frequently. Worked with the Support and Business Development teams to manage and prioritise any issues. Managed risks with clients and project teams.Liaised with Sales and other internal departments to identify additional potential business.Maintained P&L.Managed budget and targets. Show less