David W. Email & Phone Number

Redwood City, California, United States

• Troubleshooted hardware and software issues to repurpose and repair systems; primarily working with Dell laptops, desktops, all-in one-systems• Performed computer hardware repairs, hardware installations and upgrades, operating system and driver installations • Verified and documented functionality of systems through diagnostics and benchmarks• Worked as main Product Photographer, managing and updating Swing Computers' online product listings along with physical inventory of hardware and systems

• Worked with a team of four other students using JavaScript through React Native to create an app with check-in and tracking features for local non-profit Modesto Moves as part of UC Merced’s Fall 2019 Innovate to Grow competition

Merced, California Area

• Provided remote iOS Tier 1 technical support as part of the AppleCare College Program• Troubleshooted software/hardware issues with iOS devices, iCloud and Apple ID account configurations• Communicated effectively by setting clear expectations and timelines for support and tailoring communication style to a diverse audience of customers

Merced, California Area

• In charge of maintaining the Rho-Omicron chapter of Kappa Sigma’s website: http://kappasigmaucm.org/• Used HTML and CSS to keep information on the website up to date, such as images and text.

Merced, California Area

• Contacted local non-profit organizations and other Greek organizations on campus to organize service events on and off campus• Recorded the service hours of each member in the fraternity, contacted members individually to ensure that they met the set hour requirement• Recorded logistics on service events done, including hours spent, participants, and money raised• Planned and hosted philanthropy events to donate towards the Military Heroes campaign in aiding veterans.

San Francisco Bay Area

• Worked as project manager with a group of four students to build a student resources website using HTML and CSS at MissionBit’s career preparation program at Microsoft’s San Francisco sales office.• Designed the theme of the website and created templates for listing information in pages• Delegated tasks to group members, tracking the progress of each group member and ensuring that their work fit together cohesively with the project goals• Presented the project to developers and fellow students at Unity’s San Francisco campus

San Francisco Bay Area

Introduction to web development with Python at Mission Bit's Spring 2015 program. Learned basic Python and concepts for web programming.