Darien Dawes Email & Phone Number

New York, Ny, Us

New York, New York, United States

New York, New York, United States

Actively monitor broadcast and related systems to ensure smooth gameday operations.Assist with efforts to maintain, repair, install, and expand broadcast, and broadcast related systems.Work with Management team to create and refine systems processes with remote and local teams for MLB and MiLB.Candidate should have an eagerness to learn and be adaptable to learning new broadcast and IP technologies to meet current and future needs of the facilities.Primary support of game-day operations for MiLB.TV product. QC, analyze, and troubleshoot gameday feeds and corresponding MiLB ballpark hardware for customer facing live streams.Provide tier 1 support for broadcast related MLB hardware, software, and communications devices at MLB Ballparks and MLB data centers.Provide technical operations support to the Replay Operations, Broadcast Engineering and Ballpark Infrastructure teamsProvide operational support of video transmission systems, including IP and ASI encoding, decoding, and other broadcast transmission related hardware.Work with operations staff to generate nightly engineering reports and generate relevant tickets.Open, update, and close service tickets as necessary.Proactively monitor, analyze, and rectify technical faults in a variety of broadcast and broadcast related IP systems.Provide technical operations support of ballpark communications systems as problems are reported.Perform regular sweeps of facilities to identify issues and notify the system owners of faults found with their equipment.

Brooklyn, Ny

Serve as StadiumVision event day operator and representative for the venue regarding group & zone assignments, sponsorship commitments, custom configurations, etc.Create and manipulate StadiumVision scripts used to control the building IPTV systemManage all content created for and playlists associated with playback through StadiumVisionPerform building-wide quality control checks for eventsCreate and edit content needed for event playbackWork closely with building food and beverage representatives to manage dynamic menu signageDeploy new DMP hardwareDocument system errors or issues that occur during events in appropriate IPTV system event logs

Brooklyn, Ny

While in the craft spirit sales division, i was tasked with openingnew accounts and gaining 30 new product placements eachmonth, while also starting and maintaining new relationshipswith accounts across Brooklyn, Queens and Long Island.

New York City, New York

Manages over 150 accounts, improving customer relationship. Growing market share by gaining new business on a weekly basis while still providing the top tier customer service. Set up events to promote new products entering the market.

The responsibilities required were to have an extensive knowledge of the ever expanding craft beer market. Knowledge of liquors and spirits for cocktails. Customer service is also a primary responsibility, maintaining relations for the duration of their visit. Also maintaining a safe environment was also key as well.

Brooklyn, Ny

Built up a happy hour crowd at a Dr.Who themed bar. Assisted in purchasing of beers and predicting what our customer base would enjoy. Maintained a safe and welcoming environment resulting in repeat business from customers.

Informed customers of products passing on any and all knowledge I had on their sport of choice, from skateboards to snowboards and the accessories that accompanied them as well.