Dawn Bolin Email & Phone Number

Operations & Inventory Management Professional with more than 10 years of experience in store-wide functions including merchandising, payroll, transactions, inventory, shipping and receiving, hiring, and training. Highly motivated leader with a proven track record of capably adapting to challenging situations while maintaining accuracy and efficiency and ensuring adherence to internal policies. Detail-oriented problem solver skilled in multi-tasking a myriad of duties, prioritizing customer satisfaction and retention in order to strategically increase profitability.Areas of Expertise:Shipping & ReceivingInventory ManagementStockroom OversightLogistics ProcessingQuality & Safety Product PricingHiring & TrainingTeam LeadershipMerchandising

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  Operations And Customer Service Specialist

  Rei

  2006 - Present - Troy, Mi; Bailey'S Crossroads, Va; Marlton, Nj

  • Acted as the Head of Store Inventory Fulfillment, processing online orders, confirming the availability of items, packaging products, and shipping packages all within strict deadlines. • Processed items via postal, UPS, and freight shipments, receiving both vendor and internal shipments while also ensuring timely processing of customer mail-outs, inventory transfers, and returns.• Unloaded and distributed merchandise from shipments, pricing and organizing items according to internal stocking procedures and visual guidelines; additionally, maintained the store warehouse and supplies.• Ensured operational adherence to loss prevention and safety procedures across all job functions.• Managed damaged goods according to store policies, re-priced unused items that were returned without tags, and supported Retail Store Pick-Up services to ensure smooth operations.• Earned recognition as Employee of the Month for April 2009 due to remarkable work ethic.

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  Clark State Community College

  Fashion Merchandising