Dawn Brooks

Dawn Brooks Email and Phone Number

Experienced and passionate people manager @ Sofidel S.p.A.
lucca, tuscany, italy
Dawn Brooks's Location
United Kingdom, United Kingdom
Dawn Brooks's Contact Details

Dawn Brooks personal email

n/a
About Dawn Brooks

Dawn Brooks is a Experienced and passionate people manager at Sofidel S.p.A.. She possess expertise in performance management, change management, customer service, coaching, public sector and 28 more skills. Colleagues describe her as "I had the pleasure of working with Dawn within Equiniti. Dawn always made herself readily available for me and her strong analytical skills meant that she was extremely supportive with my day to day MI role. Dawn was great at utilising her time to ensure both operational & strategic duties were completed to an amazing standard. Her ability to build rapport with her team, senior team and external clients was truly amazing. Feedback received for Dawn was always exceptional which… Show more" and "I have had the absolute pleasure of working with Dawn recently. Dawn was recruited to manage an operational team alongside other Team Managers for a regulatory driven pensions project. Dawn's experience and fantastic skillset quickly became apparent on a day to day basis and Dawn established herself as a peer leader amongst the other Team Managers. She is a competent and confident leader with a passion and flair for people management. She also deputised in my absence. On a… Show more"

Dawn Brooks's Current Company Details
Sofidel S.p.A.

Sofidel S.P.A.

View
Experienced and passionate people manager
lucca, tuscany, italy
Website:
sofidel.com
Employees:
980
Dawn Brooks Work Experience Details
  • Sofidel S.P.A.
    Customer Service Manager
    Sofidel S.P.A. May 2022 - Present
    Leicestershire, England, United Kingdom
  • Calor Gas Ltd
    Programme Trainer
    Calor Gas Ltd Mar 2022 - May 2022
    Warwick, England, United Kingdom
  • Calor Gas Ltd
    Customer Service Team Leader
    Calor Gas Ltd May 2017 - Feb 2022
    Stoney Stanton
  • Equiniti Hazell Carr
    Team Manager
    Equiniti Hazell Carr Feb 2017 - Mar 2017
    Birmingham, United Kingdom
  • Yopa Property
    Customer Service Manager
    Yopa Property Oct 2016 - Dec 2016
    Hinckley
    Responsible for Internal Complaints management and resolution; including implementing a consistent approach across the business and SLA’s for handling customer feedbackAccountable for day to day management of incoming calls and daily workload, including outgoing calls; emails and live chat
  • Visioncall
    Operations Manager
    Visioncall Oct 2014 - Sep 2016
    Uk Wide
    Overseeing the day to day running of branches across the UKProviding operational support to branches including HR and Health & Safety supportPerformance ManagementProject management, specifically underperforming branches
  • Specsavers Healthcall
    Operations Manager - Resource & Planning
    Specsavers Healthcall Dec 2013 - Oct 2014
    Coventry, United Kingdom
  • Healthcall Optical Services
    Contact Centre Manager
    Healthcall Optical Services Mar 2012 - Dec 2013
    Coventry, United Kingdom
  • General Social Care Council
    Investigations Team Manager
    General Social Care Council Jul 2009 - Apr 2012
  • Coventry Building Society
    Operations Manager
    Coventry Building Society 1999 - 2009

Dawn Brooks Skills

Performance Management Change Management Customer Service Coaching Public Sector Team Leadership Management Training Governance Operations Management Stakeholder Management Leadership System Administration Process Improvement Business Planning Recruiting Strategic Planning Administration Policy Complaint Management Project Planning Program Management Budgets Leadership Development Analysis Project Management Stakeholder Engagement Organizational Development Project Delivery Risk Management Business Process Improvement Culture Change Customer Relations

Dawn Brooks Education Details

  • Torquay Grammar School For Girls
    Torquay Grammar School For Girls

Frequently Asked Questions about Dawn Brooks

What company does Dawn Brooks work for?

Dawn Brooks works for Sofidel S.p.a.

What is Dawn Brooks's role at the current company?

Dawn Brooks's current role is Experienced and passionate people manager.

What is Dawn Brooks's email address?

Dawn Brooks's email address is da****@****i.co.uk

What schools did Dawn Brooks attend?

Dawn Brooks attended Torquay Grammar School For Girls.

What skills is Dawn Brooks known for?

Dawn Brooks has skills like Performance Management, Change Management, Customer Service, Coaching, Public Sector, Team Leadership, Management, Training, Governance, Operations Management, Stakeholder Management, Leadership.

Who are Dawn Brooks's colleagues?

Dawn Brooks's colleagues are Valentina Sabo', Ladi Mirga, Annika Borg, Emanuele Santini, Alessandro Alessandri, Jesús Vallejo Pérez, Monika J..

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