Dawn Bussell Email & Phone Number

Indianapolis, Indiana, United States

Springfield, Oregon, United States

Assisted in the performance of day-to-day operations at public use areas that provide facilities including campgrounds, picnic areas, trails, and/or other specialized recreational opportunities.Key Contributions:Maintenance and Repair:Performed duties including facility maintenance/repair, trash removal, hauling, and routine trail maintenance. Also completed regular landscaping, cleaning of facilities, installing signs, and fee collection.Public Education:Regularly interacted with park and campground users to provide information, conduct compliance, and safety inspections. Monitored conditions of sites and natural and cultural resources.This role exposed me to many different tasks and experiences including working outdoors daily, visiting multiple job sites in one shift, and having to quickly adjust priorities.

Indianapolis, Indiana, United States

Served as the central point of contact for the Indiana vehicle and supply inventory databases, overseeing all communication, logistics, and issue resolution efforts. Drove the implementation of new databases across 50+ offices, significantly enhancing data sharing efficiency, collection, communication, project management, and lessons learned.Key Contributions:Database Enhancement:Led the successful implementation of new databases, streamlining operations and improving overall efficiency.Increased data sharing capabilities, facilitating seamless communication and collaboration among 50+ offices.Strategic Communication and Training:Developed strategic communications to facilitate smooth adoption of new database operations.Designed and conducted PowerPoint trainings aimed at gaining user buy-in, ensuring a high level of adoption.This experience allowed me to leverage my skills in communication, project management, and database operations within a dynamic and fast-paced disaster services environment.

Indianapolis, Indiana, United States

Managed front desk operations for four patient care units including answering and directing calls, organizing hard-copy medical records, and handling confidential patient information. Ensured patient satisfaction through daily face-to-face interactions while reviewing of post-care surveys to identify areas for improvement.Key Contributions:Administrative Support:Provided reception and administrative support to four inpatient hospital units. Utilized electronic health records to review notes and leave notes for healthcare providers regarding patient's care and appointments.Patient & Customer Service:Performed daily rounding with patients and family members to ensure comfort and satisfaction of 120-140 admitted patients.Acted as liaison between patients, family, and clinical teams to mitigate discrepancies or disagreements.This position was a unique opportunity to provide support to clinical staff while ensuring patients and families felt safe and cared for.

Mcconnell Air Force Base, Kansas

Led daily operations as the manager of Public Health initiatives, overseeing a team of 10 technicians and coordinating eight internal health programs. Played a crucial role in ensuring workplace safety and health compliance by updating protocols for disease surveillance, focusing on medical and non-medical units alike.Key Contributions:Guidance and Compliance Improvement:Enhanced monitoring protocols by revising local guidance on disease surveillance.Ensured compliance with safety standards, aligning practices with national health and safety regulations.Community Support and Collaboration:Advocated for team members' access to community resources and services.Collaborated with external partners to provide ongoing healthcare and educational support.In this role, I balanced leadership responsibilities with a commitment to improving the overall health and well-being of personnel, fostering a culture of safety and collaboration.

Spangdahlem Air Base, Germany

Successfully directed three strategic Public Health programs, providing leadership and mentorship to a team of six technicians. In addition to overseeing personnel activities, I played a pivotal role in the professional development of team members through individualized development plans.Key Contributions:Employee Recognition and Development:Implemented comprehensive employee development plans, fostering professional growth among team members.Crafted winning quarterly award packages and commendations for early-career technicians, recognizing outstanding contributions.Strategic Content Creation:Authored multiple articles on home safety and various public health topics, reaching audiences of 3-20k through local and regional publications.Leveraged effective communication strategies to disseminate crucial information to diverse populations.In this role, I combined strategic program management with a commitment to individual and team development, contributing to the overall success and well-being of the community.

Aviano Air Base, Italy

In my role as the Medical Standards Manager, I served as the primary point of contact for 10 clinics, overseeing 260 users to ensure daily compliance with established standards and regulations.Key Contributions:Audit and Inspection Leadership:Led routine audits and compliance inspections at a Geographically Separated Unit, identifying nine critical risks.Developed and implemented risk mitigation plans while guiding process improvement efforts to enhance overall compliance.Continuous Process Improvement:Proactively identified solutions to improve existing processes, fostering a positive local culture and reducing organizational bottlenecks.Applied strategic thinking to streamline operations and enhance the efficiency of day-to-day activities.In this role, I maintained high standards of compliance and risk management while actively contributing to the continuous improvement of operational processes within the organization.

Fairchild Air Force Base, Washington

As a dedicated Medical Conditions Evaluator, I played a pivotal role in assessing and evaluating over 4.5k Duty Limiting Conditions (DLC) annually, ensuring accurate detection and timely intervention.Key Contributions:Risk Identification and Compliance Enhancement:Identified and mitigated risks in programs by establishing tracking systems and Key Performance Indicators (KPIs), resulting in enhanced compliance.Spearheaded process improvements, reducing process times by an impressive 65%, leading to the recognition of a "Best Practice Award" by regional leadership.Efficient Reporting and Documentation:Compiled, completed, and submitted comprehensive reports, documenting services provided to patients and crucial data related to program service and outcome objectives.Ensured meticulous record-keeping to meet regulatory standards and contribute to the organization's overall success.In this role, I not only played a vital role in maintaining high standards of compliance but also actively contributed to process improvement initiatives that garnered regional recognition.

Bachelor Of Science - Bs, Public Health

Minor in Digital and Professional Writing

Associate Of Arts - Aa, Public Health Technology

Master Of Arts - Ma, English And Writing