Dawn Eubanks Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

Cincinnati, Ohio

 Grew team of 7 Validation associates to 13; implemented cross-training to cover increased workload and demands. Hired associates to support our automation objective which allowed us to develop and run automated regression scripts to support quarterly Windows, Server and SQL updates and patches without impacting the rest of our workload. Helped.

 Developed, challenged and grew diverse team, coached successors and provided timely performance management feedback for QA FTEs and contractors to close critical skill gaps in support of the fluctuating needs of Business. Hired and grew team to implement Hybrid Automation Framework saving ~250 hours a month on release regression. Partnered with Dev to.

 Led team, managed staffing plan and followed change management processes to deliver critical projects.  Forecast, developed, monitored and adhered to project and departmental budgets.  Partnered with Operations, the Business, Clients and many QA teams locally and abroad to provide varied test services: application knowledge, support of UAT, training.

Covington, KY

 In February 2005, I changed focus and began working as a Principal Systems Analyst. I was promoted to Senior Project Manager and worked as such until accepting the position of Sr. QA Manager in June 2007. Formed strategic partnerships with all levels of Development, Architecture, QA, PMO and Business through project planning and governance to deliver.

Covington, KY

 Started as an Associate QA Engineer but was quickly promoted through the ranks of QA Engineer, Senior QA engineer and on to Principal QA Engineer as I increased my knowledge, skills, partnership and leadership. Coordinated infrastructure upgrade projects, developed plan with operations and IT, scheduled and validated environments used, managed.

 Performed process audits across the organization to ensure conformance to ISO standards and proficient ratings.  Department Master Scheduler of 1st shift configuration orders and Lead for all 1st shift Material Handlers.  Developed management skills, trained staff, scheduled work, performed Quality Assurance audits and conducted performance management.