-Process and manageservice tasks-Handle incoming phone andemail correspondence. -Maintain client and contactrecords. -Support team operations bymanaging various office dutiesand contributing to acollaborative work environment.

-Followed all safety guidelines and established safe work practices as established by the company. -Answered company phone. And addressed upset customers, handled customer complaints to achieve resolution and satisfaction for the customers.-Assisted with Property Management. -Ordering and handling of office supplies. -Scanning confidential documents/mail to other offices within the company.-Organized and distribution of mail and delivery service pkgs.-Scheduling of meetings. -Performed general administrative duties, and tasks as assigned by management. -Other duties as assigned.

-Answer the phone for multiple law firms/offices.-Greet clients/visitors, schedules appointments, maintains conference room schedules, signs for packages, sort and distribute mail to several firms/offices.-Data entry (entering Attorney's" time" into Client Manager program).-Processing clients CC payments, and entering payments (cc payments and checks) into Client Services program and Excel. -Opening new client files in Tabs program, creating new labels for Red Ropes and subfolders. -Other duties and special projects as assigned.

-Answering a multi-phone line system, for a very high-volume consumer credit law firm.-Composing and mailing letters to consumers daily. -Maintains security by following procedures; monitoring logbook; issuing visitor badges.-Receiving mail, faxes and packages-Scheduling of conference rooms.-Organizing checks to send to different departments in office. Voiding checks in Collection Partner, that need to be voided.

-Answered multiple phone line system, handled calls, routed to appropriate individual or took  messages.  -Assembling of tax returns, proofing and assembling of company audits. Sending out "Accounts Receivable" and 'Confirmations" for company audits. -Copying, scanning, ordering of office supplies with company credit card and various other office duties, as assigned.-Entered confidential and sensitive data into client database. -Responsible for all ingoing/outgoing mail and UPS-Fed Ex shipments.

-Answer telephones in professional manner, screening and transferring calls to appropriate attorneys and staff.-Responsible for sorting and distribution of mail, recording funds received from clients and other parties, preparing other receipts. -Assist one of the Partners/Owner who is a Bankruptcy Trustee with the preparation of a summary for each case and assist with investigation and analysis of assets for each case for monthly hearings.-Perform other secretarial or legal assistant office functions as assigned by Office Manager and Attorneys.-Manage use of conference rooms/scheduling of same.

"Adding Sparkle to People's Everyday Lives", by bringing beauty and luxury to the lives of our consumers, by assessing consumer's needs, making personalized product recommendations, and creating a luxury experience for our customers.

-Administrative Assistant-Receptionist for architecture and engineering firm. -Answering of multi-line phone. -Greeting clients into firm. - Handling of mail/courier service. -Maintaining of records/files, and ordering of office supplies.

-Receptionist for one of the largest law firms in the Midwest. -Responsibilities include greeting clients, answering of multi-line phone, scheduling of conference rooms and handling of correspondence.

-Professional aviation crewmember of a commercial airline, with over 3 years experience in crew resource management. -Responsibilities included customer service and safety of passengers aboard a 737 and MD-80 aircraft. -Was 4th Flight Attendant to be awarded "Flight Attendant of the Month" award. -Was a member of the "Professional Standards Committee".

-Managed a staff of approx. 20 sales associates, stylists and massage therapists. -Position also consisted of open and closing duties, cash handling, selling and customer service assistance.