Dawn Klinghoffer Email & Phone Number

Seattle, WA, US

London, England, GB

Redmond, Washington, US

Redmond, Washington, US

Leads the People Analytics function globally for Microsoft. The HR Business Insights function is organized around 4 core teams that partner seamlessly to deliver on our vision of #datadrivenHR.Advanced Analytics & Research - staffed with expertise in industrial / organizational psychology, consulting, program evaluation, experimentation, and data science..

Redmond, Washington, US

• Centralized all reporting and analytics within HR, doubling the size of the team to support all data and analytics globally for all business groups and COE functions within HR.
• Launched monthly Pulse reports to measure employee engagement, leadership and culture for the new CEO – as well as providing leaders the flexibility to measure in-business priorities.
• Built partnerships with engineering teams to work on a predictive sourcing model, advanced analytics using telemetry data to gather insights on how communication patterns impact engagement, and experimenting with new.
• Acted as the Chief of Staff for the CHRO (4/09 – 11/14) – creating a model to look at headcount ratios as the basis for 2 HR transformations, facilitating HRLT meetings, and HR All-Hands.

Redmond, Washington, US

• Worked directly with CEO and the CFO on multiple projects involving job title taxonomies, accountability frameworks, level pyramids and company reorganizations. Provided data and modeled changes prior to.
• Partnered closely with the CHRO on many analytical projects involving org depth/span of control, quality of hires, and attrition – leading to COE program changes to drive org health, talent management, productivity and.

Redmond, Washington, US

• Helped build the first people analytics function at Microsoft, starting with a team of 2 people that in a few years grew to almost 10.
• Launched three online HC reports (Diversity, Attrition and Org Overview) to all Managers and HR using role based permissions. Created a HC monthly close process to ensure accurate data, and a data dictionary and FAQ.
• Served as data owner for People Reviews – managed all data collection, guidance document, led training sessions, slide creation, auditing final decks, and was online during meetings to ensure data questions were.
• Managed a reporting package for the CEO, creating efficiencies to publish online in a fraction of the time it took previously.
• Launched ManagePointHR to all managers and HR for easy access to employee profiles, compensation and job history reports, and a catalog for standard HC reports.

Redmond, Washington, US

• Managed a team of 5 people responsible for defining, creating and maintaining the management and Gaap P&Ls used for financial reporting purposes. This included refreshing and auditing P&Ls for monthly and quarterly.
• Partnered with Controllers across the company to create the first Executive P&L used by the CEO to hold leaders accountable.
• Created the first web based P&Ls that allowed greater flexibility for customization and drill-down into transaction level details, and a self-service hierarchy tool for controllers, allowing my team to focus and create.

Redmond, Washington, US

• Posted all revenue for MS into the general ledger (SAP) categorizing appropriately for financial reporting purposes. Owned all allocation rules used for allocating expenses to create fully burdened P&Ls for leadership.
• Reduced the number of allocation rules significantly in order to speed-up processing time and complexity in financial reporting processes.
• Partnered with IT as the business owner of the RIGL and Alfred – internal tools that interfaced with SAP and our financial data warehouse (MARS) – driving all requirements for tool enhancements.

• Improved financial processes for efficiency and accuracy using Excel and Access.
• Projected financials for 3 year strategic plan.
• Calculated monthly reserves for Statutory and Gaap reporting.
• Analyze adequacy of cash flow for life and annuity products using financial models.

Greenwood Village, CO, US

• Calculated monthly disabled life reserves for disability income products. Worked with systems and contracts to roll-out a new long-term disability product.
• Analyzed funds in Great-West’s portfolio for performance. Sent out monthly field releases on fund performance. Created a new commission schedule for 401(k) sales representatives.
• Modeled corporate owned life insurance products for profitability. Priced, filed and implemented an individual single premium interest sensitive whole life product to be sold through banks.

• Set up pricing models for two individual whole life products.
• Re-priced a participating individual whole life product, and helped re-price riders for a joint whole life product due to the valuation interest rate change.