Dawn Klinghoffer Email & Phone Number

Seattle, Wa, Us

London, England, Gb

Redmond, Washington, Us

Redmond, Washington, Us

Leads the People Analytics function globally for Microsoft. The HR Business Insights function is organized around 4 core teams that partner seamlessly to deliver on our vision of #datadrivenHR.Advanced Analytics & Research - staffed with expertise in industrial / organizational psychology, consulting, program evaluation, experimentation, and data science. This team collaborates closely with engineering teams and Microsoft Research for internal-facing HR solutions, to help them innovate their external customer-facing solutions.Workforce Data Insights - partners with the HR line to provide actionable insights, deep diagnostics, and data & analytics support while upholding high standards for privacy, accuracy and data quality. Implements and trains users on our reporting and analytics solutions while growing capability in data knowledge and storytelling. Workforce Data Programs - enables the COE’s to build world class programs in partnership with the Advanced Analytics & Research team that support the HR organization through robust reporting solutions, program assessment, external benchmarks/trends and insightful analysis. Workforce Data Solutions - provides support for outstanding self-service reporting and analytical tools (such as Power BI). The goal is to connect data from various HR applications consistently and into one reporting tool to enable data exploration and decision making in a consumable and user-friendly way.

Redmond, Washington, Us

• Centralized all reporting and analytics within HR, doubling the size of the team to support all data and analytics globally for all business groups and COE functions within HR.• Launched monthly Pulse reports to measure employee engagement, leadership and culture for the new CEO – as well as providing leaders the flexibility to measure in-business priorities.• Built partnerships with engineering teams to work on a predictive sourcing model, advanced analytics using telemetry data to gather insights on how communication patterns impact engagement, and experimenting with new data visualizations using Power BI.• Acted as the Chief of Staff for the CHRO (4/09 – 11/14) – creating a model to look at headcount ratios as the basis for 2 HR transformations, facilitating HRLT meetings, and HR All-Hands.

Redmond, Washington, Us

• Worked directly with CEO and the CFO on multiple projects involving job title taxonomies, accountability frameworks, level pyramids and company reorganizations. Provided data and modeled changes prior to implementation, enabling the CEO to make informed decisions.• Partnered closely with the CHRO on many analytical projects involving org depth/span of control, quality of hires, and attrition – leading to COE program changes to drive org health, talent management, productivity and engagement.

Redmond, Washington, Us

• Helped build the first people analytics function at Microsoft, starting with a team of 2 people that in a few years grew to almost 10. • Launched three online HC reports (Diversity, Attrition and Org Overview) to all Managers and HR using role based permissions. Created a HC monthly close process to ensure accurate data, and a data dictionary and FAQ for all reports available.• Served as data owner for People Reviews – managed all data collection, guidance document, led training sessions, slide creation, auditing final decks, and was online during meetings to ensure data questions were answered immediately to keep the leaders focused on the conversation. • Managed a reporting package for the CEO, creating efficiencies to publish online in a fraction of the time it took previously. • Launched ManagePointHR to all managers and HR for easy access to employee profiles, compensation and job history reports, and a catalog for standard HC reports.

Redmond, Washington, Us

• Managed a team of 5 people responsible for defining, creating and maintaining the management and Gaap P&Ls used for financial reporting purposes. This included refreshing and auditing P&Ls for monthly and quarterly close processes, annual planning, Mid-Year Review, management and Gaap restatements, and monthly forecasts.• Partnered with Controllers across the company to create the first Executive P&L used by the CEO to hold leaders accountable.• Created the first web based P&Ls that allowed greater flexibility for customization and drill-down into transaction level details, and a self-service hierarchy tool for controllers, allowing my team to focus and create customized reporting packages for executives.

Redmond, Washington, Us

• Posted all revenue for MS into the general ledger (SAP) categorizing appropriately for financial reporting purposes. Owned all allocation rules used for allocating expenses to create fully burdened P&Ls for leadership accountability.• Reduced the number of allocation rules significantly in order to speed-up processing time and complexity in financial reporting processes.• Partnered with IT as the business owner of the RIGL and Alfred – internal tools that interfaced with SAP and our financial data warehouse (MARS) – driving all requirements for tool enhancements.

• Improved financial processes for efficiency and accuracy using Excel and Access. • Projected financials for 3 year strategic plan. • Calculated monthly reserves for Statutory and Gaap reporting. • Analyze adequacy of cash flow for life and annuity products using financial models.

Greenwood Village, Co, Us

• Calculated monthly disabled life reserves for disability income products. Worked with systems and contracts to roll-out a new long-term disability product. • Analyzed funds in Great-West’s portfolio for performance. Sent out monthly field releases on fund performance. Created a new commission schedule for 401(k) sales representatives. • Modeled corporate owned life insurance products for profitability. Priced, filed and implemented an individual single premium interest sensitive whole life product to be sold through banks.

• Set up pricing models for two individual whole life products. • Re-priced a participating individual whole life product, and helped re-price riders for a joint whole life product due to the valuation interest rate change.