Dawn M. Email and Phone Number

I am the managing director of New Dawn Training, we are a family run training provider specialising in the development of bespoke training packages to suit the needs of individuals and local businesses.I have worked in the training sector for 16 years, promoting Learning and Development, I love working with people, and enjoy the work I do. My background as a Foster Carer for almost 20 years has provided me with a great understanding of differing needs and the way people learn, I am able to use this knowledge to provide the best support to the people I work with. I deliver training across a range of qualifications covering both Children and Adult services as well as Learning and development and Education and Training, I have worked in both the public and private sectors and and had vast involvement in NVQ/QCF qualifications.

External Quality Assurer with the Construction industry.

I work as a lead external verifier for Pearson across a range of sectors, I am responsible for external verification and qualification approval activities under the conditions, timescales and arrangements set by SQA. I monitor a centre's processes and practices to ensure they meet all awarding organisation, qualification and regulatory requirements. It involves supporting centre staff and giving advice and guidance to help them improve.

The main responsibilities are strategic and operational planning of Centre Development.Monitoring staff coordination in compliance of organisational internal verification and assessment procedures. Design, deliver and evaluate learning and development activities to ensure the implementation of procedures and programmes of learning meet corporate, client and individual needs.Develop systems to maintain, monitor and evaluate centre performance and achievement.Work in co-ordination with the company Administrator and Managing Director, when handling and managing learner records for data reporting and archivingAssist the Managing Director in the continuous development and updating of organisational recording systems, policies and procedures relevant to training.Conduct supervisions and 1-2-1 performance reviews with members of the training team.Ensure latest updates, information and records relevant to the training team are disseminated safely, securely and in accordance with company policies and procedures.Lead all external audit visits and meetings, such as those conducted by stakeholder partners, Ofsted, End-Point Assessors and awarding bodies.Designated Internal Safeguarding Champion, act as primary contact for all concerns raised in the context of safeguarding and PREVENT – including liaising with the company’s external Safeguarding and PREVENT consultant

Managed a team in work based learning for Health and Social Care level 2-5.Responsible for identifying costs, allocations, standardisation, new business, drafting marketing material, audits and outcomes, attending meetings both internally with the Head of Learning and Standards and externally with stakeholders as well as running one to one meeting with the staff team. Consulting with the Director of Commercial & International Development on a training program in China. Assessed and verified across both children and adult services.Responsible for heading up the Assessor and IQA qualifications and devised all training materials.

Commissioned to set up and manage the training centre which doubled up as a domiciliary care agency.My responsibilities included: staff development, advice, guidance and monitoring across the team, Rota's, fiscal management within the area, interviewing and staff supervision. I was responsible for ensuring staff adhered to health and safety and that all training was up to date. I provided reports to the director and senior management on the various aspects of the service.I was responsible for developing marketing plans and worked with the sales manager to devise business plans across the sectors.I managed all QCF and Apprenticeship qualifications across a variety of areas covering Health and social care, TAQA, Customer Service, Business and Administration, Creative Media, ICT, Life and Living, Personal Life Skills, Employability, Mental Health and Dementia.This role included the development of policies, procedures, handbooks and training materials. I co-ordinated activities across the centre ensuring strategic plans are in place for all activities undertaken.