Dawn Mcmahan Email & Phone Number

Round Rock, Texas

I provided specialized expertise primarily focusing on Dell server, network, & storage portfolios to support the sales organization in achieving our objectives. Responsibilities included identifying needs, recommending suitable solutions, & staying updated on latest product offerings, technologies, & industry solutions. I engaged with customers, negotiating deals & resolving issues effectively, providing proactive support while delivering tailored technical solutions accurately sized based on performance data - with detailed product specifications & build of materials. The development of accounts was accomplished by promoting strategic product offerings, architecting, quoting, & selling solutions across various data center infrastructure products while collaborating cross-functionally to meet customer needs.Key Achievements:• Collaborated with cross-functional teams to implement effective project management• Encouraged customer adoption of data center hardware, software, and service solutions, resulting in booked orders of 45m to 80m dollars a year (avg 117% booked against quota ea. of last 5 yrs.)• Contributed to the development of an international nuclear power account, boosting sales by 300% YoY by helping them navigate supply chain delays• Collaborated with channel teams on projects, including a leading global insurance provider's private cloud, resulting in a $10.3M growth in DCS sales in one half; recognized for organization & communication standards.• Enhanced customer experience, fostering strong partnerships by streamlining a network operator's next-gen deployment, developing standard config docs & cost management solutions for each.• Mentored new hires, supporting team development & earning FY23 H2 Peer selected team player award for exceptional attitude, work ethic, motivation & willingness to help.• Maximized customer IT investments via product onboarding presentations, training, & roadmaps, ensuring effective product usage & customer success.

Round Rock, Texas, United States

Promoted as a TSR III to Public Accounts where I managed book of business that gave me exposure tohigher education, healthcare, and State/Local Government accounts.Key Achievements in role:• Developed strategic partnerships with state and local government agencies, resulting in additionalrevenue and improved customer satisfaction.• Tracked industry trends, product announcements, and advances in technology to determine impact tocustomer goals

Round Rock, Texas, United States

One of five in a class of 20 new hires promoted directly (after 13-week training course), to support a team of Inside Sales Reps in managing a set of medium to large corporate accounts in the Preferred Accounts division. Key achievements in role:• Demonstrated commitment to Partner success by completing VMware Sales Professional and VMware Technical Solutions Professional • Boosted storage sales by earning Compellent Certified Storage Architect (2015) & EquaLogic Storage Certification (2015)• Enhanced my ability to prioritize and manage multiple projects using MEDDPICC methodology toqualify opportunities by effectively understanding customer technical requirements, analyzingcompetition, and navigating decision-making processes, resulting in increased customer satisfactionand revenue growth.

Austin, Texas Area

Performed CPR, wound care, IV insertion, phlebotomy, splinting, 12 lead EKGs, and other trauma-related procedures in a Level 3 pediatric trauma center under the delegation of nurse or physician according to each patient's individualized plan of care. Collected vital signs and communicated patient status to physicians, nurses, and other ED staff. Ensured equipment was staged and working properly before emergency procedures, cared for equipment after procedure, and reported malfunctioning equipment.