Dawn Pointer Email & Phone Number

Lawson, Mo, Us

Notary signing company

Assist in managing 15 individuals along with interviewing when new individuals are hired.Assist in scheduling of vacation time to ensure that the office stays properly staffed at all timesWorking with clients, realtors and lenders to ensure a smooth closing while meeting guidelines required by US Department of HUD and lender's closing instructions. Duties included preparing HUD settlement statements, obtaining Hud approval from realtors, lenders, and seller, scheduling closings… Show more Assist in managing 15 individuals along with interviewing when new individuals are hired.Assist in scheduling of vacation time to ensure that the office stays properly staffed at all timesWorking with clients, realtors and lenders to ensure a smooth closing while meeting guidelines required by US Department of HUD and lender's closing instructions. Duties included preparing HUD settlement statements, obtaining Hud approval from realtors, lenders, and seller, scheduling closings, preparing hold harmless statements, balancing files, depositing funds and preparing checks for disbursement, sitting down with buyers and shipping complete files for closings at a witness location. Closers experience a high call volume and numerous email requests for changes to title and addendum requests.Providing customer service to help educate new lenders and realtors understand the HUD process. Dealing with difficult individuals during the process.Travel to GBS offices in other states to help train employees and ensure that all GBS closing offices follow the same proceduresMaintaining contact with each office that I have trained for additional support.Help with title issues that have not been cleared up by foreclosing attorney.Answer all questions for GBS staff to keep files moving in the office. Input and maintain file report to US Dept of HUD with accuracy of closed and cancelled files. Meet deadlines set by upper management and HUD representatives. Work with HUD representatives concerning issues with files and answering questions or concerns GBS Missouri. Show less

Perform duties related to FHA, VA and Conventional mortgage loan applications, order preliminary reports and credit payoffs, order appraisals, generates loan documentation, orders credit reports, order evidence of insurance, work with title companies, and promote good customer relations. Additional expectations include provide administrative support to loan officers, answer telephones, order supplies and distribute weekly pipe line reports. Objective To efficiently process and close… Show more Perform duties related to FHA, VA and Conventional mortgage loan applications, order preliminary reports and credit payoffs, order appraisals, generates loan documentation, orders credit reports, order evidence of insurance, work with title companies, and promote good customer relations. Additional expectations include provide administrative support to loan officers, answer telephones, order supplies and distribute weekly pipe line reports. Objective To efficiently process and close transactions in an expedient and accurate manner. To better myself and consistently learn new aspects of the title business while providing excellent customer service to clients, realtors and lenders involved in the process. Show less

Education

Education record

Education record

Education record

Education record

Education record

Education record