Dawn Ramirez Email & Phone Number

Clearwater, Florida, United States

• Conducted thorough and timely workplace investigations into policy violations, addressing complex issues such as attendance, safety, performance, workplace violence, ADAAA accommodations, and working conditions..
• Analyzed HR challenges and proposed effective solutions, earning the respect of staff at all levels through diligent follow-up, documentation, and resolution of employee concerns.
• Collaborated with HR management to develop and refine disciplinary documentation and guidelines during multiple acquisitions and mergers, ensuring consistency and compliance.
• Partnered with policy owners and stakeholders to assess breaches and misconduct, leading to informed performance management and disciplinary actions.
• Worked closely with the global Ethics & Compliance team on escalations and intricate investigations, ensuring adherence to company standards and legal requirements.
• Collaborated with field HR to design and implement programs that align with business objectives, corporate initiatives, and individual development plans.

Tampa/St. Petersburg, Florida Area

• Contributed to the design and implementation of a new HR Service Center model, enhancing efficiency and service delivery.
• Conducted in-depth investigations into complex employee relations cases, including performance management, terminations, and internal complaints, to achieve legally sound resolutions.
• Advised leaders on learning and organizational development, ensuring timely completion of employee development plans and the effective implementation of programs and tools.
• Provided consultative services to management on policies, compensation, benefits, staffing, reduction-in-force strategies, and outplacement solutions.
• Delivered comprehensive training on "Respect in the Workplace," "Sexual Harassment," and "Interview and Selection," empowering management while reducing liability and minimizing adverse actions.
• Guided management through sensitive communications related to restructuring, reduction-in-force, severance packages, and change management initiatives.

Brandon, FL

• Conducted thorough and timely investigations, providing actionable recommendations to ensure appropriate resolutions for complex human resource issues.
• Supported senior colleagues by facilitating the effective resolution of high-impact HR matters and client interactions.
• Researched and addressed day-to-day employee inquiries regarding corporate policy, issues, and claims, conducting necessary investigations to ensure clarity and compliance.
• Advised designated leaders on performance counseling and disciplinary procedures, consulting on suspension or termination actions as needed.
• Managed a high volume of unemployment claims and appeals, ensuring timely responses and effective resolution of persistent issues.