Dawn Ramirez Email & Phone Number

Clearwater, Florida, United States

• Conducted thorough and timely workplace investigations into policy violations, addressing complex issues such as attendance, safety, performance, workplace violence, ADAAA accommodations, and working conditions. Prepared comprehensive reports and delivered actionable recommendations.• Analyzed HR challenges and proposed effective solutions, earning the respect of staff at all levels through diligent follow-up, documentation, and resolution of employee concerns.• Collaborated with HR management to develop and refine disciplinary documentation and guidelines during multiple acquisitions and mergers, ensuring consistency and compliance.• Partnered with policy owners and stakeholders to assess breaches and misconduct, leading to informed performance management and disciplinary actions.• Worked closely with the global Ethics & Compliance team on escalations and intricate investigations, ensuring adherence to company standards and legal requirements.• Collaborated with field HR to design and implement programs that align with business objectives, corporate initiatives, and individual development plans.• Partnered with senior HR leadership to establish and launch a new Employee Relations Service Center, enhancing support for employee concerns.• Managed all HR matters to ensure compliance, proactively identifying gaps and implementing changes to mitigate risks.

Tampa/St. Petersburg, Florida Area

• Contributed to the design and implementation of a new HR Service Center model, enhancing efficiency and service delivery.• Conducted in-depth investigations into complex employee relations cases, including performance management, terminations, and internal complaints, to achieve legally sound resolutions.• Advised leaders on learning and organizational development, ensuring timely completion of employee development plans and the effective implementation of programs and tools.• Provided consultative services to management on policies, compensation, benefits, staffing, reduction-in-force strategies, and outplacement solutions.• Delivered comprehensive training on "Respect in the Workplace," "Sexual Harassment," and "Interview and Selection," empowering management while reducing liability and minimizing adverse actions.• Guided management through sensitive communications related to restructuring, reduction-in-force, severance packages, and change management initiatives.• Managed a high volume of unemployment claims and appeals, ensuring compliance and effective resolution.• Oversaw ADA accommodations processes, ensuring compliance and support for employees.

Brandon, Fl

• Conducted thorough and timely investigations, providing actionable recommendations to ensure appropriate resolutions for complex human resource issues.• Supported senior colleagues by facilitating the effective resolution of high-impact HR matters and client interactions.• Researched and addressed day-to-day employee inquiries regarding corporate policy, issues, and claims, conducting necessary investigations to ensure clarity and compliance.• Advised designated leaders on performance counseling and disciplinary procedures, consulting on suspension or termination actions as needed.• Managed a high volume of unemployment claims and appeals, ensuring timely responses and effective resolution of persistent issues.