15+ years substantial experience in providing high-level administrative and client support within fast paced environments. Throughout my career, I have developed and directed cross-functional teams and achieved out of box results:• I utilise my exceptional capabilities in managing documents, planning/booking appointments, scheduling meetings, and delivering reports, to optimise administrative work flow.• I have been widely acknowledged for taking care of customers’ needs by providing professional, helpful, high quality service. • I adept at spearheading projects from inception to completion within budgetary constraints.• I have capability to prioritise and conclude heavy workloads by leveraging exceptional time management skills. • I have demonstrated the ability to thrive under challenging environments aimed at achieving key business objectives, whilst ensuring a positive culture team-wide.• Employers recognise me for my success in operations management, diary and database administration, event governance, training and development, and client satisfaction and retention. • Besides that, I am an elite communicator with an ability to establish trusting relations with consumers and advertising agency.Proficient in MS Word, Excel, PowerPoint, Microsoft Project 2000, Access, Lotus Notes (E-Mail/Scheduler), Microsoft Outlook, Agresso, Acrobat Reader V5.1, CAD, Evolution InSight, and Ethel (Time Recording System)