• Effectively communicates with both internal and external partners and government entities• Strategically plan and develop action calendars for specified projects and strategies within Governmental Affairs • Guided leadership, department, and administrative partners to transition to 365 and Teams applications• Reviews progress on project or initiatives. Coordinates and identifies risks to meeting timelines and deliverables. • Uses exceptional organizational and people skills to handle all manner of tasks not covered by an existing member of the GA Team

• Lead Administrative Team- provided annual departmental training for 21 administrative professionals at HDQ and in the field• Managed and Developed- All large leadership events and celebrations for the department both at HDQ and in the field- events ranging in size from 50-800 people • Kept senior management apprised of implementation progress on designated initiatives within Southwest Airlines including SWAG, ICC, and New Technologies• Created processes for the department to provide timely coordination and planning of specific strategic initiatives • Function as a proxy, information filter and facilitator for the Vice President; handle as many issues as possible before they reach the VPs desk by representing the VPs point of view; make decisions, as needed• Managed, development, and implemented of all large department events and meetings ranging in size from 50 to 300 people • Worked with cross-functional key partners to ensure execution of specific strategies and projects including SWAG.