Dawn Strickland Email and Phone Number

Tier 1 Process Guide • Set up and ran SIOC (ship in own container) area. Coordinated the training of 75 associates on drop testing operations. On average used 6 testers and collaborated with 2 dozen associates.• Managed/Ran multis, giving out 05-10 batches per hour. Ensuring batches are picked out fully. Oversaw with rebin and pack process to make sure all customer items were packed out on time.• Cross-trained associates as learning ambassador for pick, improving department staffing, and the ability to meet level agreements.• Teaching advanced problem solve, area readiness, and responsibility for owning a section of the pick process.• Assisted area manager and flow process assistant with tracking TURs, guided coaching, and tracking DPMO (defects per million opportunities).• Trained and developed 8 other tier 1 associates to be process guides in pick.• I can operate a forklift and a reach truck.